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Aspen Dental - Cincinnati, OH - Springdale
- Cincinnati, OH
About this business
Location details
35 E Kemper Rd, Cincinnati, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible service waited a hour an 45 minutes before another patient came in and only waited 10 minutes and got service before me.
Business response:
I'm really sorry to hear that, Chelsea. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
I called to get a lost filling repaired. When I got there they took x-rays and dentistry inspected teeth. Next I was sent to office manager to be told I needed $6000 to do teeth work when I just wanted a filling repaired. When I told her just a filling and on the phone it be done that day she said only exam that day and could get filling fix at end of month. I complained and she said the next day at 9:30.when I arrived I was told it would be 11:30 so here at sit at 12:15 still waiting!
go out of business..............................................................................
I give them a 1 star because 0 is not an option. When I called to make an appointment I requested a certain dentist. My appointment was like 3 weeks out. 2 days prior to my visit I got a message requesting a change in appointment time saying "my doctor would not be in until 1:00. OK. I arrived and was told that they would take x-rays and then have a different dentist examine me, I said I requested doctor McQueen and was told he was not there. I agreed to have x-rays taken and the young lady who was taking care of me was very... read more
The worst customer service, they will charge you for something you never even got done, then when you call they will dodge your calls or tell you they will call you back then months later you’ll hear from a debt collector because instead of doing what they said they will just avoid you and steal your money. Don’t go.
Absolutely the worst dental place in Cincinnati. Very unprofessional super slow and they have no regard for the patient. My advice is to go somewhere else
Very unprofessional I seen the manager come out and argue with the dr if the staff can’t get alone then I feel like they can’t provide the proper services for me
Business response:
I am sorry to hear this, Khloe. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
Went in for only a replacement upper denture. After exam, was told that the office manager had determine cost and she was on a conference call for 30 minutes so I needed to wait. After an hour and a half, finally walked out. What a joke.
Business response:
I am sorry to hear this, Jennifer. I have spoken with the office manager, and she would love to help with this. I encourage you to call the office at 513-642-0002, option 2. Thank you! - Courtney, ADMI
Dr.Guru is clumsy he cut my jaw open and stitched it to my gums. He crushed two wisdom teeth and half of them in place. I had to go somewhere else to have them removed. Dont go there to see him.
Frequently asked questions about Aspen Dental - Cincinnati, OH - Springdale
How is Aspen Dental - Cincinnati, OH - Springdale rated?
Aspen Dental - Cincinnati, OH - Springdale has a 3.7 star rating with 824 reviews.
When is Aspen Dental - Cincinnati, OH - Springdale open?
Aspen Dental - Cincinnati, OH - Springdale is closed now. It will open tomorrow at 7:00 a.m.