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Aspen Dental - Cincinnati, OH - Springdale
- Cincinnati, OH
About this business
Location details
35 E Kemper Rd, Cincinnati, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely rude staff from the dentist down to the receptionist. Nurse handled my head and teeth like she was dribbling a basketball during the X-ray. Dentist was condescending, pretentious and the worst of the bunch. I came for a tooth extraction not for my morale to be murdered! 1 star only because zero stars aren't allowed...Ā
The call center is joke! Messed up my appointment in several ways. The dentist office itself is very nice friendly staff. Great dentist!Ā
Business response:
Hello Gwyndolyn, I am sorry to hear about your appointment getting messed up. I will pass that information along. Thank you for the kind words about the office! - Kelsey, ADMIĀ
Not impressed so far, couple weeks ago my fiances first experience with them was a little worrying because they called him before his appointment trying to get him to come in earlier than the scheduled appointment so they could go home early. And now today they have outright cancelled his appointment and are having technical difficulties with their computers and telephones so they cancelled via email(thought you were having problems with your computers) with the excuse that they are one assistant short because they went home...Ā read more
Worst place to ever go to. My poor father went in to get a couple teeth pulled. They said removing more would be best. So they took them all leaving pieces still in his gums which hurt him for months until they worked itself out. They then "fitted" him for dentures that are horrible and do not fit. They refuse to fix them, and now refuse to even give him his money back. They refuse to release his medical records to try and get him help elsewhere because he now has no teeth, no dentures and in continuous pain. Been going on f...Ā read more
Business response:
I'm so sorry to hear this. If your father is still having trouble and would like to speak with our Patient Satisfaction team, please encourage him to call them at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. They would appreciate the opportunity to address concerns, and help him get his smile back. - Emily, ADMIĀ
I had an appointment scheduled for a dental cleaning. The office called to reschedule at which I was never told I would have to pay any outrageous amount. I go for my cleaning and was told I would have to pay $162 in order to have my teeth cleaned. They refused to give me a dental cleaning unless I paid for the work in addition that needed to be done. I was Furious because I was not told this at the time of rescheduling my appointment. I have never been denied a dental cleaning before at a dentist office. Needless to say my ...Ā read more
Business response:
Hi Beth, Iām sorry that you didnāt have a positive experience. I have passed your feedback along to the Patient Satisfaction team, but I also know they would like to discuss this with you and your husband. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMIĀ
Had Denture implants surgery on 3/17. It took longer than they thought, (almost 6 hours?) wife had to stay waiting in whole time. As for me, no real pain to deal with. So far everything seems to be good.Ā
Had an appointment made today, only nobody in the office knew I had an appointment. Wtf? I wouldn't recommend anyone who has a busy schedule to come here.Ā
Had an appointment made today, only nobody in the office knew I had an appointment. Wtf? I wouldn't recommend anyone who has a busy schedule to come here.Ā
Frequently asked questions about Aspen Dental - Cincinnati, OH - Springdale
How is Aspen Dental - Cincinnati, OH - Springdale rated?
Aspen Dental - Cincinnati, OH - Springdale has a 3.7 star rating with 821 reviews.Ā
When is Aspen Dental - Cincinnati, OH - Springdale open?
Aspen Dental - Cincinnati, OH - Springdale is open now. It will close at 7:00 p.m. Ā