This profile has been claimed by the business owner or representative.
2670 S Ferdon Blvd Suite 108, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:30 p.m. | |
| Tue | 07:30 a.m. to 6:30 p.m. | |
| Wed | 07:30 a.m. to 6:30 p.m. | |
| Thu | 07:30 a.m. to 6:30 p.m. | |
| Fri | 08:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fix your scheduling system, or get new staff at your Crestview, Fl location.
Had an appointment at 4pm today June 11,2018. Aspen called me this morning and said they had to reschedule me for 230 today. I live 50 miles away I work till 2pm I was running late and I called at 2:10 pm and let them know that I was going to be late. They said in quote “ok we will see you when you get here!” I get there at 2:47 pm. Walk inside and the woman at the front desk told me I would have to reschedule because they have a 15 minute window. Which the woman I talked to on the phone at 2:10 did NOT tell me. I asked if t... read more
Literally the worst business I've ever had the displeasure of going to. Not only the worst dental place, but the worst business. Here is my story with Aspen Dental: So I called, and spoke to the receptionist who set up my appointment, I was going in as a first time patient. She ASSURED my that my dental insurance, Delta Dental, would cover ALL costs of my first visit, as it was just the first time patient checkup. So I go in, speak to the receptionist, and no mention of payment was mentioned. Then I get the xray done, and no... read more
STILL IN DISBELIEF; WOULD GIVE THEM A -1 RATING IF I COULD I went to Aspen dental on April 2, 2017 for the first time I had recently switched dental insurance and my dentist I have been seeing for years did not take the new insurance. I called Aspen dental and told them that I needed a six-month teeth cleaning and not saying that I wouldn’t get my teeth cleaned they set me up an appointment. I have to pre-med before procedures so I took my premeds on empty Stomach, because I thought I was getting my teeth cleaned. I get ther... read more
I was pleased to get an appointment so soon. When i arrived, i explained my situation to the tech. I have been diagnosed with cancer, and the oncologist wanted a tooth extracted before he started an additional chemotherapy. Otherwise, i was fine. A million x-rays later, i was told i needed work on the tooth i was there for, a filling for another tooth with no cavity, two or three other procedures, a $135 toothbrush and special toothpaste and mouthwash. I go back for the extraction tomorrow. Guess all businesses are trying to... read more
Business response:
Thank you for providing this information, Glenda. If I am able to help you in any way, please call me at 315-454-6000 ext 201802. Thank you! - Kelsey, ADMI
I sat in the waiting room for 2 hours before I was ever called back. Then waited another hour in the exam room, finally the nurse comes in and looks at my teeth then 30 minutes later the doctor comes and looks. Overall I love the doctor but it's not worth the the 3 hour wait.....
Waste of time!!!!!!! There is no customer satisfaction at all!! Will not go back!!!
Let me start by saying I was very impressed when I made my very first appointment I was able to get in the same day. But that’s about where my impressed views of this office ended! I was told I would need a crown and give him a treatment plan is scheduled for an appointment to come in and have a procedure done. After taking off of work and waiting to see the doctor that morning a different dentist came in and told me that they would not be able to do the procedure I would need to see a specialized doctor to get a post create... read more
Business response:
Rhiannon – I'm so sorry that you didn't have a positive experience. If you haven't yet, I encourage you to call our Patient Satisfaction team at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. They would appreciate the opportunity to address your concerns. - Emily, ADMI
Aspen Dental - Crestview, FL has a 4.1 star rating with 1,053 reviews.
Aspen Dental - Crestview, FL is closed now. It will open on Monday at 7:30 a.m.