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Aspen Dental - Crestview, FL

4.1
  • Crestview, FL

About this business

Location details

2670 S Ferdon Blvd Suite 108, Crestview, FL, 32536, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 6:30 p.m.
Tue07:30 a.m. to 6:30 p.m.
Wed07:30 a.m. to 6:30 p.m.
Thu07:30 a.m. to 6:30 p.m.
Fri08:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.11,053 reviews
AJ Lehmann's profile image
AJ Lehmann 
7 years ago

Wish I could give zero stars. This will not be our dentist anymore. Husband has been waiting almost 2 months for a root canal retreat (first root canal was done by Aspen), two rounds of antibiotics and now they tell him they can't do it in January either. Disgusting, thanks for taking $8000 from us and treating us like crap. 

Business response:

I'm sorry to hear that, AJ. I will pass along your feedback to the Patient Satisfaction team, but I encourage you to call your local practice to share your feedback as well. They would appreciate the opportunity to speak with you about your experience in order to address concerns. - Emily, ADMI 

Serena Marie's profile image
Serena Marie 
7 years ago

I did not like that my first appointment took 3 hours to called back just to get xrays/exam. Then to go to a sub waiting room, then get called to go over an action plan that you were not aware of. I did not get my cleaning and they wanted to arrange a gingivitis cleaning I did not know about! I said I don't have gingivitis nor did he say so! I asked if I could arrange my cleaning and a filling on the same day and they said no. 

Trent N Tela Ivy's profile image
Trent N Tela Ivy 
8 years ago

The facility is very nice but the price is outrageous for treatment and I had another individual doctor quote the same treatment for 800 less. 

Gina Egan's profile image
Gina Egan 
8 years ago

My first visit was very good. Dr. Holden put me right at ease. I had extractions, new uppers and partial for bottom. Needless to say the amount , paid in full , was substantial. I have not seen a dentist since extractions , a different person on 2 visits after work done. Yesterday some adjustments were made on partial, don't know who I saw. When asked what's next, I was told to come back next week, you can just come in or make apt, but call for appt. as front area very busy. I called after arriving home and was first asked w... read more

Business response:

Hi Gina, I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Charity Leonard Jeffrey's profile image
Charity Leonard Jeffrey 
8 years ago

The assistants and dentists were awesome! Unfortunately Jessica in billing refused to act mature or admit to any mistakes she made, while being unable to do basic math. Continuously telling me wrong information as to a balance I don't owr with card payments to prove it! My insurance then called Jessica and told me what she is trying to do is illegal ( they can't forward a portion of a bill owed from insurance to the patient) and could not get in touch with the office manager Miranda either. I have paid my balance in full eve... read more

Business response:

Hi Charity, I'm sorry to hear this. If you reach out to our Patient Satisfaction team, they can help with billing concerns. Please reach out to them directly at 1-866-273-8606. - Emily, ADMI 

Gayla Waters Dunevant's profile image
Gayla Waters Dunevant 
8 years ago

I don't rate companies but this business is a complete rip off. I had to change dentist due to family illness and when I return to my family dentist who has a thriving successful practice he told me in no shape or form did I need a deep cleaning and now months later they want more money. It's about money not your dental care. 

Marla Sillivant's profile image
Marla Sillivant 
8 years ago

Though they love to take my money, there's no service I'd be happier to give towards~~ Dr. Holden is the REASON I come here (CRESTVIEW, FL)!! 

Allen Herman's profile image
Allen Herman 
8 years ago
Dave Heal's profile image
Dave Heal 
9 years ago

Impossible to get a new patient appointment. Girls do not return phone calls. 

Frequently asked questions about Aspen Dental - Crestview, FL

How is Aspen Dental - Crestview, FL rated?

Aspen Dental - Crestview, FL has a 4.1 star rating with 1,053 reviews. 

When is Aspen Dental - Crestview, FL open?

Aspen Dental - Crestview, FL is closed now. It will open on Monday at 7:30 a.m.