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Aspen Dental - DeLand, FL
- Dentists
- Deland, FL
About this business
Location details
250 E Intl Speedway Blvd, Deland, FL, 32724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
How can you improve? Hire competent staff! First, I could book only an exam via phone; a cleaning would have to be booked "later." Then when I get to the office, I was asked to stay after my appointment for a cleaning. Well, that doesn't work spur-of-the-moment when you have a full time job! So, I had to make a second trip. At that appointment, I waited a full 30 minutes for the hygienist, who then explained that it was the doctor who caused the delay by starting their morning staff meeting late. Seriously? And I'm sure I wo... read more
Business response:
I certainly understand your frustration, Please call me and my team at 1-866-767-0890 so we can assist you with this. Thank you! ADMI
My 4 kids and my husband and I went here since they opened. My tooth, which theybrefentky filled, breaks today, so I called to set an appointment for emergency extraction and am placed on hold for 20 minutes by Brianna, then I am hung up on. I call back and am placed on hold for 15 more minutes, again by Brianna; then a new person picks up and says the other operator is now busy with a patient - I WAS A PATIENT, BUT I AM NOT A PATIENT ANYMORE AND NEITHER IS MY FAMILY! GREENBURG dental in Orange City answered, did NOT put me... read more
Had to wait over 20 minutes to get x rays. The cleaning wasn't bad. Appointment times are too close to gether.
Business response:
I'm so sorry to hear this, Wanda. I will certainly pass this information along to the staff, so they can address your concerns. If you would like to discuss further, please call me at (315) 454-6000 extension 201791 I will be happy to speak with you. — Tammy, ADM
I went in to make an appointment, the receptionist told me to have a seat for a few minutes, 25 minutes later I was still waiting. I got up to walk out and she didn't even stop me.
Business response:
Thank you for bringing this to our attention Kathy, I will certainly pass this information along to management. Thank you — Kelly, ADMI
the receptionist in the deland office who handles phone calls is rude as hell, EXTREMELY unprofessional & needs to learn how to talk to people. i WILL be taking my business somewhere else
Business response:
I am sorry to hear this Sierra, I will certainly pass this information along to management, Please call me at (315) 454-6000 ext. 201526, at your convenience to discuss further. — Kelly, ADMI
Sold me a NO good contract !! How do you sell something that is no good after 6 months ??? I'm so upset over this ! Now I am with out partials ! How do let some buy something that's only good for 6 months !! 🤭🤭 Shame on y'all !!
Total rip off
My first visit there was horrible. The dental hygienist was kind of rude and his cleaning was the most painful experience I've ever had at a dentist office. Felt like he was cutting into my gums the entire time. Not just a small pain here and there as I could tolerate that but the entire time. I can say, I've never had a painful experience getting my teeth cleaned before. I went again this week for my 6 month cleaning and requested never to have that hygienist again and had a much better experience. No pain at all.
Business response:
I am sorry to hear about your first experience. I am happy this appointment went better! -- Kelsey, ADMI
Bad customer service.
Business response:
Hello Stephanie, I'm so sorry you did not have a positive experience. I appreciate the feedback, I am available if you would like to discuss further. I can be reached at 315-454-6000 ext 201802. Thank you! -- Kelsey, ADMI
Frequently asked questions about Aspen Dental - DeLand, FL
How is Aspen Dental - DeLand, FL rated?
Aspen Dental - DeLand, FL has a 4.1 star rating with 1,177 reviews.
When is Aspen Dental - DeLand, FL open?
Aspen Dental - DeLand, FL is open now. It will close at 3:00 p.m.