Aspen Dental - Elk Grove, CA

M H. 

on Yelp

4 months ago

ZERO STARS - DO NOT GO TO THIS OFFICE! My 90 yo father came to this practice because it was local to him. He needed a deep teeth cleaning prior to heart surgery. He has the best Delta Dental insurance but the office made him pay 100% out of pocket, over $1500.00 dollars for his deep cleaning visits. Delta was billed and denied all claims stating that the doctor was not in network. The office never mentioned they were out of network with the largest insurance company out there. He trusted them and paid what they told him. Th... read more

Kirk A. 

on Yelp

9 months ago

Barely checked my teeth then sent me to talk about estimates. WAY overpriced estimates- by THOUSANDS!! 

Teresa T. 

on Yelp

9 months ago

My first time at this location, plenty of parking space, inside-the whole set-up is really nice, the DDS/DMS are very professional as well as the hygienist Danielle and other staff, but on July 14,2025 Mon things changed when I received a phone call from the manager Ms. Rosales that they have to file an Incident Report because the dental assistant dropped the needle on the floor that the Dentist used to numb my gum prior to my procedure not knowing and not telling the Dentist what transpired about the contaminated needle... read more

Sergio M. 

on Yelp

10 months ago

Horrible place, be careful they won't disclose charges & you will receive a surprise in the mail (bill). This is probably the worst dental office I have ever experienced. They are so disorganized, someone needs to audit or train the billing department. So many errors and is a waste of time trying to fix it. So to avoid all of this, just don't go here! 

Jen I. 

on Yelp

a year ago

I needed help with my teeth! So I called Aspen Dental in elkgrove. At first very nice on phone. Came to my app next day. The young girl at the desk was very rude! My insurance was being a little confusing but she had told me I was disqualified from insurance. No i wasn't. She scheduled another app for me. So I took it. I called to make sure everything was good with insurance and never got a call back from Aspen Dental!! I transferred my insurance to them but now I'm not comfortable with them being in charge of a very stres... read more

Bri S. 

on Yelp

a year ago

Very poor care. A Family member of mine came here for care in 2023, The Dentist did not ask but made the decision to burn off gums that surrounded a tooth, the procedure to burn off the gums was not discussed and not numbed prior to the operation. The Dental assistants even expressed shock at the aftermath of this procedure. The Dentist was not careful and expressed it in their behavior as well. This caused much pain during and afterward for years. All that was supposed to be done was REPLACE a bridge. After this, a differen... read more

Gina D. 

on Yelp

a year ago

Absolutely Horrific Experience - Elk Grove Aspen Dental If I could give negative stars, I would. From the moment I walked into Aspen Dental in Elk Grove, I was treated with complete disregard and neglect. My experience was not only unprofessional--it was traumatic. The dentist extracted my teeth with such violence, it felt like I owed money to the mob. I felt every single extraction. Despite my cries and pleas for him to stop, I sat in that chair for 4.5 hours, screaming and sobbing in pain while the doctor continued as if... read more

Pam M. 

on Yelp

a year ago

My husband went to Aapen Dental in July of 2024, our mistake was having two instances, he had Met life thru his work and I had Delta Dental. He went to get Dentures thru Aspen Dental. He got the dentures, I paid Aspen thru Care Credit. $3000 - Care credit has been paid off for Months, this brings us to January, my husband has had nothing but problems with the dentures, many many arguments later, he finally goes back to Aspen Dental, he says he was told by the dentist that they would redo the dentures for free because th... read more

Fiona D. 

on Yelp

a year ago

I had a horrible experience at the Elk Grove location. My appointment was rescheduled without my knowledge, and my prescription was not sent as requested, despite multiple follow-up calls (3x). The front desk receptionist named Natalia was extremely rude, disrespectful, and talked over me every time I tried explaining my situation. She was dismissive, which was incredibly frustrating to communicate with her. When I told her I need to speak with her supervisor regarding this situation, she rolled her eyes at me! It's importan... read more