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7610 Elk Grove Blvd., Elk Grove, CA, 95757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 09:30 a.m. to 5:30 p.m. | |
| Fri | 09:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't ever come here!!!! They will scam you for deep cleaning and more things not needed to make money out of you on top of your insurance. They're corporate dental....they got their quotas and they don't care about you...only $$$. We're Asians and seeing Indian dentists there is a sign. Scammers!!!
Business response:
We’re sorry for any frustration you experienced, Yen. Our dentists want to provide the best care possible so they must follow the proper treatment needed for each case. If you have any questions about the care plan you received, please don't hesitate to reach out to the team.
***DON'T EVER GO TO ASPEN DENTAL!! IF YOU DO, DON'T GO, IF YOU HAVE APPOINTMENTS CANCEL THEM, OR IF YOU WORK FOR THEM, QUIT BECAUSE THEY ARE PIECES OF SH*T!!*** This is long, but read it, it will save you money, time, and very unnecessary pain. Last Sunday night, my husband Ryan developed a toothache. Monday morning, he called our dentist, but he couldn't be seen until Friday (today), but he made the appointment anyway. Fast forward to Tuesday morning, and the pain had become almost unbearable, so he figured he would go... read more
Business response:
Hi Jamie, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – Sophia
We booked an appointment yesterday. We show up ahead of time. Check in and told, the hygienist is not in today. So come another day. Like I have time to reschedule with in impotent and badly run businesses like you. Sorry. No apology, no thing. Just an angry tone. Yet had the gall to ask us to rebook another day. To which we said, we'll (never) call you. Last you can do is to let your so. Allez Call Centre staff know, you know, basics like an appointment calendar. Avoid these rude, impulsive and angry people at all cos... read more
They constantly over bill. I made it clear that I only wanted the services that Delta Dental provides for or covers, but saying that to them is worthless. They're gonna do what they're gonna do and it's up to you to negotiate their financial mess that they get you into.
Business response:
I am very sorry to hear this, Jeff. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Elk Grove. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
If I could give a zero, I would. They recently tried to scam me and told me I had gingivitis when I didn't. I had zero previous issues and all of the sudden it was super bad. They told me I had to schedule a "deep gingivitis" cleaning that was $300. I told them no and asked to schedule a regular cleaning and they told me they wouldn't schedule me for anything except that deep cleaning. I got a second opinion and that dentist knew all about this scam and reassured me I do not have gingivitis. Also, it took them almost 30 minu... read more
Business response:
I'm sorry that you didn't have a positive experience, Tayler. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Been calling for two days, no one answers the phone and no one calls you back to schedule an appointment. Disappointed for a returning patient.
Business response:
I'm sorry for any trouble you're having, Danielle. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Aspen Dental office in Sacramento was a complete disappointment. The entire time I was going there they didn't want to give me the service I was paying for. It took almost a year for them to listen to me. After I threaten to file a complaint with the AMA, they started taking my direction. I don't recommend Aspen Dental. The image that you will see is why. This is the partial they created for me and expected me to be happy with it. Lol are you serious.
Business response:
I'm sorry that you didn't have a positive experience, Allen. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather, ADMI
Tatiana was very helpful today helping me with my insurance information, unfortunately I am not satisfied with the way the hygienist was acting, she was very rude towards her employees. The only people who were nice were the front desk ladies. I recommend firing the hygienist she is very unprofessional. I'm wondering how she even got the job. I will not be returning to Aspen dental, I don't want to hear anything from this garbage corporation.
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
I went to this office looking for dentures or implants on 7-6-23. Blood pressure was taken as well as xrays (blood pressure was high 215/102) and a treatment plan given with price. Came back in on 8-17-23 to schedule treatment and get on the oral surgeons schedule as well as pay for treatment. On the day of surgery I was told due to my high blood pressure he (oral surgeon) would not do the work as I might have a stroke while under general anesthesia and he would not know until a woke up and was told to see my doctor about tr... read more
Business response:
Hi Andy, I'm sorry to hear you didn't have a positive experience. If you still need assistance, or would like to discuss your concerns in further detail, please reach out to the Customer service Team: 1-866-767-0890. - Mitch, ADMI
Aspen Dental - Elk Grove, CA has a 4.3 star rating with 365 reviews.
Aspen Dental - Elk Grove, CA is closed now. It will open on Monday at 8:30 a.m.