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Aspen Dental - Enterprise, AL
- Enterprise, AL
About this business
Location details
623 C Boll Weevil Circle STE 1, Enterprise, AL, 36330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My friends and conworkers told me to go here, said they are cheaper and will help you and all this jazz. Staff is awesome, the people are really great but I think it’s more profit then anything else, all this crazy shit they wanted to do and told me I have gingivitis and all and need to scale and clean etc. My job has great dental care so after everything said and done was $1500+more for just the cleaning and the fancy toothbrush they threw in there for like $300.00. Was told my insurance wouldn’t cover all of it and everyt... read more
Business response:
I'm sorry you didn't have a positive experience, David. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
Recommendedive learned that it depends on which facility you visit. my visit to dothan clinic was terrible. dr had a bad bedside manner, they lack customer service. they are rude and have no compassion. i was treated horribly it gave me a bad vibe for aspen altogether. but i knew several people who visited the enterprise clinic and decided to give it a try. its like 2 different worlds!! at aspen enterprise, i was immediately welcomed. they updated me on my wait and checked on me. i have bad dental anxiety but the way they talk to you l... read more
Business response:
Thank you for sharing your experience, Shell. Keep smiling! - Mitch, ADMI
The people in this office are extremely RUDE and uncaring! I sat there after driving an hour and a half with a broken tooth in excruciating pain and was told nothing could be done because they close at 4! So NO I WILL NOT RECOMMEND THIS PLACE OF BUSINESS TO ANYONE EVER!!!!!!! THEY NEED A NEW RECEPTIONIST! Just plain rude!!! I thought y’all took emergencies and walk-ins I had an appointment!!! Knowing what I was in there for and not even a hey are you okay is there something I can get for you? Geeezzzzz! Pathetic!
Business response:
I am so sorry Ronda, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
My appointment was at 8am and I was the 3rd person there. The staff took many others before me and even people that had 830am appointments were before me. I was there for 2 hours! I asked about an orthodontist referral and never got a name. As I was being checked out the girl said in order for her to schedule my teeth cleaning I had to pay more than half of the cost up front! She said it was $169.00!!! I can go back to my previous dentist and a cleaning only costs $75.00!
Business response:
I'm sorry that you didn’t have a positive experience, Mj. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
receptionist was as kind as a Rattlesnake on meth Went for confirmed scheduled appt 2bd tile to be told it wasn't very rudely been in pain with a broke. tooth for month still yet to see someone first apot scheduled 10/2020 ridiculous https://g.co/kgs/WRvgN4
Business response:
I’m really sorry to hear this, Gina. The patient Satisfaction Team would appreciate the opportunity to speak with you in order to learn more about your experience. Please call them at 1-866-767-0890. – Krista, ADMI
If you go here... call for your appointments!!! Friend was scheduled for oral surgery and was told to be here at 7:15 AM... office doesn’t open until 8 AM!! Follow up appointment was “auto-scheduled” for 12:30 PM... office lunch HOUR is 12 PM to 1 PM...!!!!! How the hell do you schedule a patient for oral surgery follow up DURING YOUR LUNCH HOUR?!?!? Like no one has anything better to do than wait around?!?
Business response:
We appreciate your feedback. Thank you for sharing with us so that we can continue to improve patient experiences. - Cindy, ADMI
My finance came in today with half his face swollen. There’s a sign out front that says “emergencies and walk ins welcome.” He went in as a walk in due to the fact that he woke up swollen and in pain and he couldn’t predict anything like this to happen. He was told he had to wait to see if the 2:00 apt showed up with 15 min courtesy and worse case he could come in on the 8th which was two weeks away. Not impressed.
Business response:
I am so sorry Kaylee, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you or your finance': 1-866-767-0890. - Cindy, ADMI
The dentist was not very good I like Dr Truce better
Business response:
We appreciate your feedback. Thank you for sharing with us so that we can continue to improve patient experiences. - Dawn, ADMI
RecommendedProfessional service; very polite and knowledgeable.
Business response:
I'm happy to hear that, Barbara. Thanks for sharing! - Dawn, ADMI
Frequently asked questions about Aspen Dental - Enterprise, AL
How is Aspen Dental - Enterprise, AL rated?
Aspen Dental - Enterprise, AL has a 4.2 star rating with 1,151 reviews.
When is Aspen Dental - Enterprise, AL open?
Aspen Dental - Enterprise, AL is open now. It will close at 5:00 p.m.