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Aspen Dental - Fairlawn, OH

3.9
  • Fairlawn, OH

About this business

Location details

3737 West Market Street, Fairlawn, OH, 44333, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
3.9714 reviews
Anonymous's profile image
Anonymous 
11 years ago

I want to thank Aspen Dental for my beautiful new smile! grin emoticon 

Joy Marie's profile image
Joy Marie 
a year ago

If I could give no stars I would. I came i to the Fairlawn office for tooth pain. As soon as I checked in I was told I needed to pay 94 before even running my insurance. The rude condescending front desk clerk became irritated once I called my insurance company on speaker phone and questioned her why she ran my card before verifying my insurance. She then yelled, " I'll just give you a refund." I asked to speak to the office manager and she stated she was the office manager. I was seen for the exam only to be told I need... read more

Business response:

I'm sorry for any trouble you're having, Joy. I will pass your message along to the team, so they can address concerns. -Dawn 

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Lisa Lisa 
2 years ago

EVERYONE SAVE YOURSELVES A LOT OF HEADACHE AND NEVER CHOOSE ASPEN OF FAIRLAWN. THREE MONTHS BACK AND FORTH AND MY 73 YEAR OLD MOTHER WITH ALZHEIMERS STILL DOES NOT HAVE DENTURES!!! THREE MONTHS!!! ELDER ABUSE!!! 

Business response:

I'm really sorry to hear this, Lisa. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Fairlawn. If you would like to speak with them in the future, please let us know. Thank you. - Dawn, ADMI 

Heather Taylor's profile image
Heather Taylor 
recommend  Recommended
3 years ago

God Bless the Folks at Aspen Dental! I won’t up with severe tooth and gum pain to the point as if someone punched me in the face. I was nauseated and needed relief quickly. I contacted my Dentist to learn he was out today, they suggested going to the ER or contact my Primary Doctor. ER copay is $300 and my Dr. didn’t have any openings today and I needed something this morning. I started driving out to Fairlawn where I knew there was an Aspen Dental that accepts walk-ins/Emergency. I called them also on my drive over hoping t... read more

Business response:

I'm glad to hear you feel like you're well taken care of by the Fairlawn team, Heather. Thank you for taking the time to share! - Mitch, ADMI 

Meghan Stansloski's profile image
Meghan Stansloski 
5 years ago

I would not recommend. I had to cancel my appointment on 9/2 asked for my money back. Was beyond pressured to put the money down to begin with. The unprofessional people at the office told me on last friday I would get my money back.. but nope never happened... what scammers. 

Business response:

Hi Meghan, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI  

Sharon Akins-Deaton's profile image
Sharon Akins-Deaton 
5 years ago

takes advantage of senior citizen 

Business response:

Hi Sharon, I'm really sorry you feel this way. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI 

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Evelyn Donald 
5 years ago

I’ve commented before and no one ever follows up to resolve issues. I would not recommend they are only about the $$$. I am so disappointed in their service 

Angela White Foster's profile image
Angela White Foster 
5 years ago

been getting new dentures fitted once a week since June....noone knows wht they are doing 

Business response:

I'm really sorry to hear that, Angela. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your experience: 1-844-296-0187. - Emily, ADMI 

Norma Jean's profile image
Norma Jean 
6 years ago

Aspen Dental 3737 West Market St Fairlawn is the worst, they do poor work and when you have a problem all they want to do is charge you again. Aspen Dental is all about the money, my husband had two veneers made and when the one cracked a year later Aspen would not replace it. We were told we had to pay all over again and when I told them that the should stand behind their work the story changed to they never did that tooth. We hava since gone to a new dendist and his new tooth looks great. By the way a veneer should las... read more

Frequently asked questions about Aspen Dental - Fairlawn, OH

How is Aspen Dental - Fairlawn, OH rated?

Aspen Dental - Fairlawn, OH has a 3.9 star rating with 714 reviews. 

When is Aspen Dental - Fairlawn, OH open?

Aspen Dental - Fairlawn, OH is closed now. It will open tomorrow at 8:00 a.m.