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Aspen Dental - Fairlawn, OH

3.9
  • Fairlawn, OH

About this business

Location details

3737 West Market Street, Fairlawn, OH, 44333, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
3.9714 reviews
Joe Goins's profile image
Joe Goins 
7 years ago

Called early morning for an emergency. I spoke with the receptionist & gave her my info along with insurance carrier. I told them specifically on the phone that I was coming in for a dental emergency and had a tooth that needed extracted. I told them that if they could not do that then I would call elsewhere. They said it would be no problem. I drive to the office & give the lady my insurance card. Start getting x-rays done. After 2 hrs and the only person I had seen was a dental hygienist. I asked for the dentist. Took him ... read more

Jessica Beard's profile image
Jessica Beard 
7 years ago

I had to get my wisdom teeth out and a couple fillings for which was I was approved by care credit. They ended up starting to drill my tooth and realized they made a mistake and that I would actually need a root canal, but I couldn’t extend the line of credit. So they left me with a half finished root canal, for which I was in a lot of pain and just sent home to figure out what to do. After scrambling like crazy to find money to pay for an unexpected root canal while in pain, they couldn’t even get me back in for 2 weeks. Wh... read more

Business response:

I am so sorry to hear all of this, Jessica. I will certainly pass this along to the management team. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI 

Ian Kolarovsky's profile image
Ian Kolarovsky 
7 years ago

Sorry this is long. I’ll start of by saying the woman who cleaned my teeth was great. She was awesome, and nothing negative I have to say reflects on her. I wish I could give her separate bonus stars. Unfortunately, the business end of this operation is unacceptable. My first visit, they tried to sneak a $100+ electric toothbrush in my bill. It was pretty shady and the only reason I discovered it was because I was about to walk out when the numbers weren’t adding up. The whole billing office part of the visit felt a little b... read more

Business response:

I am sorry to hear this Ian, I will certainly pass this information along to management, Please call me at (315) 454-6000 ext. 201526, at your convenience to discuss further. — Kelly, ADMI 

James Kirkland's profile image
James Kirkland 
7 years ago

Business response:

Hello James, I'm so sorry you did not have a positive experience. I am available if you would like to discuss further. I can be reached at 315-454-6000 ext 201802. Thank you! - Kelsey, ADMI 

Maggie Schartiger's profile image
Maggie Schartiger 
7 years ago

Way to expensive, not to friendly and didn’t even clean my teeth, just told me my work would cost 2300 after insurance! Don’t recommend it nor will I go back!!! 

Tom Hess's profile image
Tom Hess 
7 years ago

As I was in a lot of pain I was looking for somewhere to get a tooth pulled asap. I called a few places before I called Aspen Dental. They were very friendly and let me know I would be able to come in the same day. When I got there everyone was very nice and made me feel welcome. I received a free exam and x-ray. I sat down in the chair and waited about 10 minutes before the Dr. came in to see me. We discussed what needed to be done and he let me know the person in the front needed me to fill out some papers. This woman was ... read more

Tammy Hagerty's profile image
Tammy Hagerty 
7 years ago

I was very scared to go to the dentist because I had some dentist that were not good. The dentist and team at Aspen Dental quickly put my fears to rest. This is the most pain free dentist I have ever been to. The teeth cleaning was also the most painless I have ever experienced. The staff is knowledgeable and very kind. They patiently answered all my questions. I never used to smile but now I smile all the time. 

Business response:

Hi Tammy, It's great to hear that you felt at ease with the team, and I hope your future visits are 5-star experiences. Keep smiling! - Emily, ADMI 

Brittany Dies-Shiplett's profile image
Brittany Dies-Shiplett 
8 years ago

They were quick to get me in and examined but not very helpful in getting me treatment for my throbbing tooth because the only payment plans they take are their outside credit sources. Also their treatment quote is significantly higher than the private dentist I ended up going to who will accept payments. 

Business response:

Hi Brittany, I'm sorry that it wasn't an entirely positive experience, and I hope you've found relief. If you need any help in the future and would like to speak with our team about special offers and financing options, I encourage you to call them at 1-800-AspenDental. - Emily, ADMI 

Martin Duderstadt's profile image
Martin Duderstadt 
8 years ago

Yeah they make me dentures then they sold me 7 years that didn't cover reline I have to break them! Mentor Ave �������� and they don't take Medicare but they wanted $690.00 for them to fix their teeth WTF� 

Frequently asked questions about Aspen Dental - Fairlawn, OH

How is Aspen Dental - Fairlawn, OH rated?

Aspen Dental - Fairlawn, OH has a 3.9 star rating with 714 reviews. 

When is Aspen Dental - Fairlawn, OH open?

Aspen Dental - Fairlawn, OH is closed now. It will open tomorrow at 8:00 a.m.