Aspen Dental - Fresno, CA (West)

Angela M. 

on Yelp

10 months ago

1st off they charged my mother for 12,000 of work & she still has only temp dentures. Multiple adjustments are needed. Because my mom had to have all her teeth pulled, she hasn't eaten since November, she has lost a significant amount of weight due to having no teeth, & the inability to eat. She has been in multiple times with zero resolution. I will be going there in person myself to figure out the holdup. Considering my mom's temperament & multiple hospitalizations due to malnutrition as a result of the continued neglect, ... read more

Cindy S. 

on Yelp

a year ago

They did trays then the dentist spoke so fast I couldn't understand one thing she was saying about the procedure they wanted ti do. The estimate had duplicated work on there, and included a deep cleaning when I was having the majority of my teeth pulled. 

Licmai A. 

on Yelp

a year ago

W Shaw Ave, Here's why Aspen is horrible. 1. Don't call the dental office if you need answers to your questions. You can't get ahold of a human. 2. Web site forces you to make an appointment. 3. Show up at the office and their system doesn't have your appointment. 4. Show them you insurance card and they don't accept that type even though the web site doesn't state that, but generally says they do. Another Fresno dental office that stinks. 

James S. 

on Yelp

a year ago

holy crap, I was horrified when they showed me the price to have my dental work completed. $37K ridiculous when I noticed right off the top all the hidden charges for procedures that I never requested. If I wouldn't have noticed them it could have added up into a 10's of thousands. The scary part was I went to Aspen Dental because their website gives you the impression they have lowest prices in the Fresno area but that's false information. patients beware your going to need a large bank account. 

Vintagemotelguest C. 

on Yelp

2 years ago

Where I come from, a dentist does the best he can to help a patient in an emergency situation: if someone needs a denture to attend an event, the dentist simply provides that denture and will phase in other work later as the patient can afford it. I was told at your store that I COULD NOT receive a new denture unless I purchased three crown cap fillings first FOR $11,000 leaving me to have to attend one of the most important events of my life with no tooth, therefore forced to face humiliation. Further, I was asked to p... read more

Ana V. 

on Yelp

2 years ago

Nice and clean place. Fast service ... but fast service doesn't always mean great quality. Everything felt rushed. The hygienist even snipped some of my gum while getting x-rays. I wasn't exactly pleased with the way the insurance/billing lady went about trying to get me to agree to to their recommended services. I wanted to use my dental benefits before the end of the year. Was looking for a basic check up and cleaning. Apparently the hygienist recommended gum treatment. When I spoke to the billing lady we discussed payme... read more

Charles H. 

on Yelp

2 years ago

At first everything seemed great they were nice and courteous after the x-rays were done the doctor came in and said that I need to have all my teeth pulled I have periodontal disease I went and got another opinion from a good doctor and he said no I just need to get caught up on the maintenance of my teeth and they should be fine so I did not recommend Aspen dental they don't want to do the work to help you keep your teeth they want to go with the easiest for them and which makes them more money 

Brandon K. 

on Yelp

2 years ago

I would not recommend ever! Arrived on time on 25APR2023 for my appointment and there is a paper taped to the door that they're closed for the day because their systems are down. I get your systems are down, you can still contact patients as you still have us/them fill out about 10 forms when we arrive. I had surgery scheduled for today, 27APR2023, and once again, they could not reach out to me to reschedule, however their office is open this time. Another note posted on the door that they can't reach out to people because t... read more

Yer Y. 

on Yelp

3 years ago

Also left this on Google Reviews: This Dentist that I saw is the reason why people avoid going to the Dentist. The Hygienist and X-Ray personnel were kind and informative but the Dentist needs to be retrained on empathy and providing patient care with a human touch. I made an urgent appointment because I had a severe toothache. All the prep work and other personnel were fine but when the Dentist came in, she explained a few things, checked my teeth, went back to her computer and said to me that she can fit me in today ... read more