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Aspen Dental - Gardendale, AL
- Gardendale, AL
About this business
Location details
1001 Odum Rd, STE 103, Gardendale, AL, 35071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedthey take their time to make sure your Dentures fit right. they are all air sweet to
Business response:
I'm happy to hear that, Melody. Thanks for sharing! - Cindy, ADMI
Since when does it become okay for a place to make you wait to talk to pricing by objectively picking who gets to talk first by the color of your skin. Shame on you. The staff itself was great and I felt welcomed like home but your pricing manager is CLEARLY racist. And likes to pick people by their appearance. I WILL NOT be back.
RecommendedQuick service. Courteous staff.
Business response:
I'm glad you enjoyed your visit, Martha. Patient satisfaction is very important to Aspen Dental practices, and it's great to hear that the team helped you have a 5-star experience. - Dawn, ADMI
RecommendedThey have very niceDental assistance, the doctors are very knowledgeable and are willing to work with you in any way possible. Especially the finance manager!
Business response:
I'm happy to hear that, Sherry. Thanks for sharing! - Dawn, ADMI
Waste of time!! I didn’t even get the service that I thought I was scheduled for!! It was a mess and a horrible experience. If you have 3-4 hours to hang out in a dental office then this is the right place for you!!
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Worst place ever only out for money. And they cut corners to do the easy way. I had the wrong procedure done and then added on extra items to a payment plan that i did not agree too. Not worth your time or money.
Business response:
I'm really sorry to hear that, Jasmine. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-844-296-0187. - Emily, ADMI
Don't tell your patients they need$1400 of dental work when they don't really need it. I was told this after my consult then went back to my dentist I had been using for 6 years that I did not need the dental work. The only reason I went to Aspen was my insurance had changed.
Business response:
Hi Susan, I'm really sorry that you didn't have a positive experience. If you would like to share more detail about your visit, I would appreciate the opportunity to talk to you: 844-296-0187 EXT 201152. - Julie, ADMI
While the staff was polite enough and seemingly thorough in their examination of my teeth, once the exam was finished I was quickly moved into the office manager's office where I was presented a treatment plan with a total cost of $7000 after my insurance covered what it would. I was offered a loan of $3500 to cover half the expenses and then asked how I planned to cover the rest of the plan. When I stated that I wasn't signing for any loan until I had consulted with my wife, I was again pushed to take the loan and then disc... read more
Business response:
Hi Ed, I'm so sorry you didn’t have a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. Please call me at 844-296-0187 EXT 201152 So I can help address your concerns. - Julie, ADMI
Last November I took my daughter and I to Aspen dental in Gardendale Alabama, my wonderful dentist was booked the rest of the year unfortunately.. I had broken a molar and it had began to hurt. And my Daughter needed a permanent cap put on a tooth as well. I called they were super nice we came in they did a Long exam then handed me a bill for over 1800$ with my insurance covering 2500$ they told me I had twelve cavities along with a gum disease that I can’t recall the name but would need serious treatment. I paid up fro... read more
Business response:
Hi Marie, I'm sorry that your experience with your daughter's visit didn't live up to expectations. I have passed your feedback along to the Patient Satisfaction team, but I know they would like to discuss this with you. Please call them at 1-844-296-0187 so they can help address your concerns. - Emily, ADMI
Frequently asked questions about Aspen Dental - Gardendale, AL
How is Aspen Dental - Gardendale, AL rated?
Aspen Dental - Gardendale, AL has a 4.3 star rating with 1,109 reviews.
When is Aspen Dental - Gardendale, AL open?
Aspen Dental - Gardendale, AL is open now. It will close at 5:00 p.m.