Aspen Dental - Gardendale, AL

4.3

Gardendale, AL

About this business

Dental

Location details

1001 Odum Rd, STE 103, Gardendale, AL, 35071, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 5:00 p.m.
Tue	08:00 a.m. to 5:00 p.m.
Wed	08:00 a.m. to 5:00 p.m.
Thu	08:00 a.m. to 5:00 p.m.
Fri	08:00 a.m. to 1:00 p.m.
Sat	08:00 a.m. to 1:00 p.m.
Sun	Closed

4.31,162 reviews

Nikki Fuller

6 years ago

One of the most rude and unprofessional places I’ve yet to encounter, especially if you are of color.

Business response:

Thank you for providing this information. I would really like to speak with you. Will you please call me at (844) 296-0187 ext. 201152 — Julie, ADMI

Ashton McAlpin

6 years ago

Probably the worst place to get your teeth cleaned/ dental work done. I had a horrible experience not just once, but TWICE with the receptionist and the hygenists. Go anywhere but here and save yourself the misery and the large amount of money you'd have to pay out. If I could give this business 0 stars, I would

Laurie Brasher

7 years ago

They do not care if you are in pain. I will use them becasue I have already been through the exam (and I was hurting so much worse after that before) and I am taking antibiotics, but they didnt even offer other suggestions to help with my pain.

Business response:

I certainly understand your frustration, Laurie. I am sorry the team did not address your main concern, If would like to discuss the care plan you received during your visit or you need any additional care in the future, we’d still be happy to help or address any questions. — Kelly, ADMI

Tammy Thrasher Quick

7 years ago

People were very nice, but prices were way to high even with insurance, I dont recommend unless you have alot of money to spend

Business response:

I'm so sorry you didn’t have a positive experience Tammy. Patient satisfaction is very important to Aspen Dental practices. I have passed the information along to the Office Manager to address. Thank you for bringing this matter to our attention. -Annette, ADMI

Brian Ingram

7 years ago

This place is a joke!! Money hungry is what they are! I will defiantly not be back here and I will spread the word to everyone I know that goes here about how sorry this place is!

Business response:

I am sorry to hear you did not have a good experience, Brian. I appreciate the feedback and will certainly pass it along. Thank you. -- Kelsey, ADMI

Megan Williams

7 years ago

Never going back here again. This place just lost a patient.

Business response:

Thank you for sharing Megan. I am sorry to hear this, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI

Michelle Davis Stafford

7 years ago

These people are the rudest I've ever dealt with. Had insurance got dentures. Got basic it's been 5 months they have broke 3 times. The warranty is expired now when I question why they are breaking they say u get what u pay for very rude..

Business response:

I am so sorry to hear this, KELSEY. We value your feedback. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI

Tangala Ledford-Ross

7 years ago

Scam artist..... Very pushy with financing offers.

Business response:

I am sorry to hear this Tangala, we value your feedback. If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to speak with you. — Kelly, ADMI

Heather Madison Argo

7 years ago

Clean place but they are very deceptive about treatment plan charges. Had procedure done and agreed to pay certain amount but then a month later they sent a bill showing extra charges that weren’t even on treatment plan for my procedure. Very upsetting. Upon a follow up appt- the receptionist even tried to get extra money out of me and then said they would write it off when I questioned it. Beware of hidden charges and save your treatment plan!