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Aspen Dental - Georgetown, TX

4.3

About this business

Location details

904 W University Ave Ste 101, Georgetown, TX, 78626, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 5:30 p.m.
Wed08:00 a.m. to 5:30 p.m.
Thu08:00 a.m. to 5:30 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
4.3727 reviews
Rozele L.'s profile image
Rozele L. 
rating
9 months ago

Everyone was friendly, the hygienist, Barbara was very knowledgeable she explained everything about the deep cleaning process and asked often to see if i had any questions or concerns. The procedure was painless, they give you a pair of cool sunglasses to wear so the light won't bother your eyes. Fast service is how I like it. 

Felicia W.'s profile image
Felicia W. 
rating
3 years ago

Hello!!! This was the absolute BEST dental and most complex experience I've experienced. Dr. Rodrigues AND THE ENTIRE staff is genuinely a team and very caring to patients! For full transparency, I am a Type 2 Diabetic and have had VERY advanced gum disease. I have been losing teeth off and on for the past decade and very painful/swelling gums. I've had bridges for my upper and lower teeth to replace the teeth I lost to have some semblance of a 'normal' smile (see pictures #1 and #2). Over the years, I looked for the righ... read more

Business response:

It's so great to hear you had such an exceptional experience with the Aspen Dental team in Georgetown, Felicia. Thanks for taking the time to share! - Krista, ADMI 

Lori M.'s profile image
Lori M. 
rating
3 years ago

A BIG SHOUT OUT TO ASPEN DENTAL!!!! What a great team of ladies. I now have found a forever dental home. Thank you, Alannah, Amanda, Sam and of course, Dr. Rodriguez for making a scary experience into a great one. 

Business response:

I'm glad you felt at ease with the team, Lori. Thank you for your kind review! - Mitch, ADMI 

Francisco C.'s profile image
Francisco C. 
rating
4 years ago

I was really happy to be at this location the people from the front desk was very attentive to hygienist definitely knew what she was talking about and had the knowledge to answer all of my medical technical question. The professionalism and their enthusiasm was so intoxicating I enjoyed every moment even when I experienced slight discomfort they were able to mend it down and to give me a time so that I can restart the whole cleaning process. 

Business response:

This is what I love to hear, Francisco. Thank you for your kind review! I hope your future visits are just as pleasant. - Mitch, ADMI 

Mark B.'s profile image
Mark B. 
rating
6 years ago

Aspan Dental had there grand opening today and my experience was awesome. From Erin at the front to the technicians and doctors in the back, they were very professional and thorough. I would highly recommend them to anyone needing dental care. Mark Bergeron 

Business response:

That's wonderful to hear, Mark. I'm so glad that the team has made it a positive experience for you! - Traci ADMI 

Katie W.'s profile image
Katie W. 
rating
3 weeks ago

At first my experience was great, everyone was so helpful and the procedure to get my dentures was not bad. I was told that if I had any problem to give them a call and they would get me in. The "get me in" is only if they have an appointment available. I am having major problems, can't eat, can't talk and have pain and I have to wait 5 days to be seen. I wish I hadn't left such good reviews other places. They are not honest when it comes to follow up when you are having problems 

Business response:

Hi Katie, we always aim to accommodate urgent situations as quickly as possible, and we regret that we weren’t able to get you in right away. Please know that patient care and comfort are very important to us. Thank you for your feedback, it helps us improve. 

Bad A.'s profile image
Bad A. 
rating
4 months ago

This is the worst experience I have ever had with a dentist. Every time I go, I am in so much pain. The numbing shots do not work for me, and they don't have an alternative. Just tell me that it isn't a spa and it will hurt even though I've been to other dentists and have not had this problem. They do not tell me what they are doing before they do it, they did a fill and crown without me even knowing. I originally thought they were just putting a temp crown on a tooth that got a root canal, but they did a whole filling and t... read more

Business response:

We're sorry to hear that your experience didn’t meet expectations. If you're open to sharing more details, we’d appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our Customer Service team at 1-844-296-0187. We're here to help. -The Customer Service Team 

Michael S.'s profile image
Michael S. 
rating
6 months ago

This place is a wallet hunter, selling services that are not required and telling me that my cleaning for 33 years is illegal! Yes illegal! And they wanted to give me a deep cleaning for $400, which is not covered by my insurance, even though I have had my regular cleaning for 33 years, and no exam or anything to change the procedure. Rescheduled with another local dentist on the same day. She reiterated that there was no need for any deep cleaning. If you go to Aspen, hire a bodyguard to watch your wallet. If in Georg... read more

Business response:

We’re sorry to hear that your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. -The Customer Service Team 

Wendy T.'s profile image
Wendy T. 
rating
8 months ago

What a terrible place, I haven't even been there and was treated so rudely on the phone with phrases like "well thats the way we do it" and "I need your information again, our website is a work in progress" there are 9 dentists here you would think that their website would work. My life is stressful enough without a snotty manager telling the "way it is". I switched to another Dentist. 

Business response:

We're truly sorry to hear this, Wendy. We take pride in our customer care. We wanted to let you know that we’ve have read your review and will address concerns with the team, always doing what we can to improve patient experiences. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. -The Customer Service Team 

Frequently asked questions about Aspen Dental - Georgetown, TX

How is Aspen Dental - Georgetown, TX rated?

Aspen Dental - Georgetown, TX has a 4.3 star rating with 727 reviews. 

When is Aspen Dental - Georgetown, TX open?

Aspen Dental - Georgetown, TX is closed now. It will open on Monday at 8:00 a.m.