Aspen Dental - Georgetown, TX

Casi W. 

on Yelp

4 years ago

If I could give this dental place no stars I would. My husband went in to get a cleaning and ended up needing, apparently, a lot of work done. After all the work was completed I realized we had overpaid for the procedures. The dental office now owes us over $480. Repeated emails and calls have gone unanswered and we are now on month 7 of not getting our refund. DO NOT GO HERE AS THEY OVERCHARGE and will NOT give you a refund when you've over paid. 

Alia B. 

on Yelp

4 years ago

Everything was fine until I seen the actual dentist. The dental assistants and receptionist were very warming. The manager Mindy was a kind lady. However, Dr. Ashwani Naidu was rude from the moment of contact. She never greeted me properly. The first thing she asked " are you stressed , you looked stressed." Who are you and Are you a dentist or a therapist? The day of my tooth removal she acted as if she didn't want to do her job causing confrontation because I simply asked her questions. Immediately after removal she left t... read more

Kelly E. 

on Yelp

5 years ago

I would not recommend this Aspen Office. They don't listen to what the problem is. The staff doesn't return your phone calls. The receptionist, Ashley, automatically makes assumptions that you are calling for pain medication and doesn't take the time to hear you out. The dental assistants were very kind and helpful, which I was grateful for. I ended having to go to the emergency room to get the right antibiotics for the infection that this dentist office caused. After I advised them I was going to the emergency room, they c... read more

Christina A. 

on Yelp

5 years ago

I want to say the 24 hours after this post the Dentist personally called and made arrangements to get me in for an evaluation of the situation. Went in for a cleaning and 5 hrs later I had 11cavities worked on. Now I have food pockets and ceramic burrs on my teeth with sharp edges. I sent my films to a colleague dentist who said they saw me coming a mile away and ran with my great insurance coverage. Now my mouth hurts and I'm irritated. Tried to call the center twice but no answer and no return phone call staff was nice, ... read more

David J. 

on Yelp

5 years ago

This is one of those places that makes all their money off maybe two patients a month. By which I mean, they'll charge astronomic prices for their services. Although I agree their operating costs and education have very real value, it does not warrant a bill of several thousands of dollars.