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Aspen Dental - Jacksonville, FL (Orange Park)
- Jacksonville, FL
About this business
Location details
8440 Blanding Blvd, Jacksonville, FL, 32244, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:30 p.m. | |
| Wed | 08:00 a.m. to 5:30 p.m. | |
| Thu | 08:00 a.m. to 5:30 p.m. | |
| Fri | 08:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a very positive experience at Aspen Dental in Orange Park. Now if they could do all my work for free I would be in Heaven! Just kidding they were great!
Business response:
Thanks for sharing, Sheryl! I’ll be sure to pass it along. - Courtney, ADMI
My experience at Aspen dental started out ok , but ended very bad. I went to an 8:30 appointment and things went fairly well. I had lost a filling and they scheduled me for an extraction that afternoon. I left them all my insurance info and thought all was good. When I went back that afternoon the trouble began. The gal in charge of taking care of the billing obviously was very inept at her job. She claimed she called my insurance and couldn't get through. I called them and got all the info with no problem. I also had my ins... read more
Still up in the air. Have had one extraction. Went well... Getting 10 extractions done in a few days. Very scared about this next procedure.
Business response:
Hello, John! Thank you for the rating. If you have any questions regarding your up coming appointment, please reach your local Aspen Dental, they would be happy to answer any questions or concerns you have. Thank you! - Kelsey, ADMI
Been dealing with Aspen Dental for 17 months still cannot get my dentures corrected right spent $5574.40 and no satisfaction so right now I'm outside the business and I'm protesting. If I could give it a minus I would give it a -10
Informative about procedure . Worked me into schedule. Pharmacy did not recieve prescriptions .called emergency number. Doctor called me and apologized and resent scripts .good aspen at yougerman circle . River city location could take lessons from you in customer service.
I went there to get the cheaper dentures,and they wouldn't even discuss those with me.They wanted to sell me the 3000.00 dollar dentures,then the 2000.00I finally asked them if they would just reline my dentures,and they said they could not do that.I thanked them and left. Well,today I received a bill for 200.00.and I don't know why.They advertise a free exray,and they never did anything else for me. I am calling BETTER BUSINESS BEREAU.I refuse to pay for something I don't owe. I did stop one woman from going there,she was s... read more
Business response:
I'm so sorry to hear about the trouble you're having, Kay. Our Patient Satisfaction team will be happy to help with billing concerns. Please reach out to them directly at 1-866-273-8606. - Emily, ADMI
Which I'd checked here before wasting my time. Found them though my Dental Insurance. Spent over an hour, but didn't get treatment plan, Shannon was suppose to call me next day. (Never got the call) Then about 3 to 4 days later, Husband goes to his appt. and though the process, but he gets a treatment plan, I never did. So, today (a week later) I call for an appt. and am told they don't take our Insurance. Nice Assholes. This place is absolutely Bad Business. Beware
They couldn't get my upper denture made correctly after many visits. Was promised after the first time that the next time I came in it would be correct but it wasn't. I would not recommend this office for your denture needs.
Business response:
Hi Wendy, I'm so sorry to hear that. I encourage you to share your feedback with the Patient Satisfaction team, so they can help address concerns. You can reach them at 1-866-273-8606. - Emily, ADMI
Watch out for charges that insurance has already covered. I am not going back to Aspen!
Business response:
Hi David, I'm so sorry you didn’t have a positive experience. Please call our Patient Satisfaction team at 1-866-273-8606 to share your feedback so they can help address your concerns. - Emily, ADMI
Frequently asked questions about Aspen Dental - Jacksonville, FL (Orange Park)
How is Aspen Dental - Jacksonville, FL (Orange Park) rated?
Aspen Dental - Jacksonville, FL (Orange Park) has a 4.4 star rating with 1,921 reviews.
When is Aspen Dental - Jacksonville, FL (Orange Park) open?
Aspen Dental - Jacksonville, FL (Orange Park) is closed now. It will open tomorrow at 8:00 a.m.