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Aspen Dental - Killeen, TX

4.2
  • Killeen, TX

About this business

Location details

2202 South WS Young Dr STE 102, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 5:30 p.m.
Tue08:30 a.m. to 5:30 p.m.
Wed08:30 a.m. to 5:30 p.m.
Thu08:30 a.m. to 6:30 p.m.
Fri08:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.21,254 reviews
Cassandra Castillo's profile image
Cassandra Castillo 
2 years ago

Yes, the old office manager was amazing a pretending you were a person and Dr Haynes has great bedside manner. It's all a front and phony. They had me fooled enough to drag me along thousands of dollars later, no integrity for follow up on old work at all. I don't know if Dr Haynes even know who crappy her new office manage treats people. I have an unpaid balance, this is true, however the filling and permanent crown i did already pay for had fallen out twice now. Why would i continue to make payments to an office that won't... read more

Business response:

I'm really sorry for any trouble you're having, Cassandra. If you haven't called the Patient Satisfaction team yet, you can reach us directly at 1-866-767-0890. - Heather, ADMI 

Sandra Sanchez's profile image
Sandra Sanchez 
3 years ago

Had an appointment at 8 am, waited in the back for the dr for 1 hr and 20 min and still no one came to check on me. I walked out and told them to delete me from their system as this is the second time this has happen. On that day the lady doing my X-rays even stated they were slow that day. All I could hear is every one laughing and giggling in the front so I left. 

Business response:

I'm sorry to hear this, Sandra, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you so they can look into this further: 1-866-767-0890. - Krista, ADMI 

Michelle Sireau Morgan's profile image
Michelle Sireau Morgan 
3 years ago

Spend $2.300 from my saving for nothing can’t wear my denture told the dentist that was to big but well maybe she didn’t hear me so I wasted my money so sad 

Business response:

Hi Michelle, We really appreciate you for taking a moment to share your feedback.I wanted to let you know that your review has been passed along to our Customer Service team. They will be best able to address concerns with the team in Killeen with an eye to improving experiences for others. Thank you. - Dawn, ADMI 

William Lynnette Diaz Torres's profile image
William Lynnette Diaz Torres 
5 years ago

Son truqueros 😡😡😡 después de años salen cobrando por trabajos ya pagos por plan médico 

Business response:

William, I'm very sorry you have not had a positive experience. I encourage you to reach out to our patient satisfaction team at 1-866-767-0890, so they can help address your concerns. - Stephanie, ADMI 

Stacy Pritt's profile image
Stacy Pritt 
6 years ago

I went in for my cleaning for the first time with this office and it was incredibly painful. The hygienist seemed to be in such a hurry that she didn't care how painful it was on my gums or teeth while she was cleaning. I could taste the blood that was coming from my gums. Considering I have pretty good teeth with zero cavities and was told my gums were in excellent shape I shouldn't have had so much pain. I was in and out in 15 minutes, but I was in pain all night long afterwards from my gums. I will be finding a new dentis... read more

Business response:

Hi Stacy, Please call me so that I can address your concerns. 844-296-0181 ext 201721. -Sarah, ADMI 

Melvin Likehart's profile image
Melvin Likehart 
6 years ago

Do now lie about the price and then when we get there double the price that I was told this is going all over the internet how you done me I will see how many I can stop from going to Aspen 

Greg Palmer's profile image
Greg Palmer 
6 years ago

I have called them multiple times to try to schedule some work they gave me an estimate on and they do not return phone calls. Don't waste you time with them. 

Natasha Beaton's profile image
Natasha Beaton 
6 years ago

I actually liked the office when I went for my first appointment. the office manager was really understanding and sympathetic, and the xray tech was awesome. Then I went back to get 2 teeth pulled and needed three different medications because it was so painful. I still felt almost everything and wasn't given any pain meds for after. The assistant said she was going to call it in, and never did. I went in at 4pm on a Friday so by the time I found out I called them back and no one answered. 

Brandon Smith's profile image
Brandon Smith 
6 years ago

By Shutting the doors and firing DR Phen 

Frequently asked questions about Aspen Dental - Killeen, TX

How is Aspen Dental - Killeen, TX rated?

Aspen Dental - Killeen, TX has a 4.2 star rating with 1,254 reviews. 

When is Aspen Dental - Killeen, TX open?

Aspen Dental - Killeen, TX is open now. It will close at 12:30 p.m.