Aspen Dental - Lima, OH

Debbie Fishbaugh 

on Facebook

7 years ago

All about selling stuff to you....money money....3 crowns with no posts cost me over 3000.00and the one does not fit right yet after 2 yrs. will never recommend anyone to this place...had a very rude dentist and I told them if he was ever there again I would walk out and he is the dentist that started doing my crowns and a dental assistant lady..very very nice from Montezuma Ohio finished up his work. How sad...He needs fired!! We switched dentist office in 2017. Love them!., not all about sales...money money... and they... read more

Jan Waltmire 

on Facebook

7 years ago

They got us in quick but did NOTHING to help relieve the pain our son was having. They let us sit there for nearly 2 hours until I asked what was going on and then they checked us out. They scheduled the next appointment to relieve his pain for two weeks later! 

Ashley Nicole Morrow 

on Facebook

7 years ago

12-29 went in after battling for over a week with attempting to get my FMLA return to work release since the two girls up front who were supposed to have been handling it didn't, I had the unfortunate pleasure of dealing with Melissa, who is less than nice, I had my case worker for FMLA on the phone with me as Melissa was continually refusing to give me a return to work release. Dr Zang was also present in the office and I kept trying to explain to these people that the dates were for 12-8 to 12-14 so I needed a return to wo... read more

Ashley Nicole Morrow 

on Facebook

7 years ago

Well, while I appreciate the the girls up front who don't deal in the medical aspects of things, I've gotta say, I had my wisdom teeth extracted last Friday and as of yesterday I was still in excruciating pain. The antibiotics prescribed were penicillin on date of surgery. My wisdom teeth were impacted and laying horizontal. The oral surgeon asked me why we were doing the surgery and if I had pain back there otherwise he wasnt going to do the procedure. IV sedation had been put on my treatment plan without my knowledge and o... read more

Donald Matson 

on Facebook

7 years ago

It’s been two years since my last visit to a dentist office, therefore I needed a power cleaning that cost $1300! Also I need one wisdom tooth removed which will cost another $800? What to do but pay it and move on.... Staff was very friendly but I never felt like I was over charged in my life until that day....:( 

Jennette Kulik 

on Facebook

8 years ago

I got a bill in the mail on Monday, Sept 25th and there was made up charge for radiographic images. They didn't even take any x rays! Called them up that same day and Hannah (front end) was like ..."let me finish speaking". I heard her excuse for someone billing it out wrong that evening. Someone needs to check before you send a NEW patient a bill stating things that were never done! I called my insurance Delta Dental and they told me they DID NOT pay it and they told me that I would have to pay it. So this Aspen Dental Offi... read more

Will N Kathy Fowler 

on Facebook

8 years ago

I have had two appointments scheduled for today for 3 months!!! I confirmed on both of the emails I received this week that I would be there. I drove 80 miles round trip and arrived early for our first appointment. I even got a text message this morning saying “you look forward to seeing my child at 11:00” when I arrived YOU WERE CLOSED!! Absolutely unacceptable! I’ve never experienced such unprofessional treatment from a business. Will definitely be finding a dentist that has better customer service. The last appointment we... read more

Sally Jones Knob 

on Facebook

8 years ago

Omg, we havebeen sitting here for 4, YES 4 HOURS to have a tooth pulled that was SCHEDULED! THANK GOD THE GIRLS UP FRONT ARE NICE. that may be ALL they have going for them!!