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Aspen Dental - Lima, OH
- Lima, OH
About this business
Location details
3292 Elida Rd, Lima, OH, 45805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
As a previous employee and patient, I definitely recommend going elsewhere... First cooperate is very greedy, making the budgets incredibly high to even carry the brand, this causes the drs to push for unnecessary or more expensive procedures... now as far as the owners of this location and unfortunately all of northwest Ohio locations, the Calderon's, just as greedy, pushing for extra sales before end of the month. No respect for the patients that have to wait so additional patients can be fit into the schedule, or the mult... read more
Clean your office. Make sure your bathrooms have toilet paper and hand soap. The whole place was disgusting. I should have taken pictures. One of my many regrets about visiting Aspen Dental. Actually diagnos patients correctly instead of trying to make a patient pay more for service they don't need. Post honest reviews on your website. Not just the 4 and 5 stars.
After Dr Zhang left Lima location Dr Calderon took over it went to hell! Every time I get him I’m there for more than 3 hours for just a simple procedure done. I paid 6k dollars for implants back in December and today I get asked for 59 dollars. I’m hello I paid you in full after pulling a loan. Now you want more money. Dr Calderon needs to leave Lima location he’s never there. Let dr Jinbo take over he’s amazing. Pay more for local dentist not Aspen. Take my word for it.
I have insurance and now they keep saying we have submitted it and it says you don’t. I’m definitely covered so do your job and submit it again. Burn my file as I’ll never return.
Business response:
Hi Brian, I'm so sorry about the trouble you're having. Our Patient Satisfaction team would appreciate the opportunity to try and help. Please call them at 1-844-296-0187 - Emily, ADMI
Not overbook their appointments!!! Be functioning on-time! Communicate with patients. Stop the High-Pressure Sales approach!
DO NOT GO TO THIS OFFICE! Melissa the manager is nothing but a person who degrades people and doesn’t care about their feelings or needs. She proceeds to have a rude tone while on the phone and when someone brings it to her attention she slammed down the phone and cusses us out. The receptionist is absolutely horrible at customer service and making a people feel like a price of crap for her mistakes. This owner should really think about who he has representing this office. Absolutely horrible.
DO NOT GO TO THIS OFFICE! Melissa the manager is nothing but a person who degrades people and doesn’t care about their feelings or needs. She proceeds to have a rude tone while on the phone and when someone brings it to her attention she slammed down the phone and cusses us out. The receptionist is absolutely horrible at customer service and making a people feel like a price of crap for her mistakes. This owner should really think about who he has representing this office. Absolutely horrible.
had appointment at Aspen dentist to have my daughter's wisdom teeth pulled out our appointment was at 3:30 we got there at 3 after we sat there for a while the lady comes out and tells us it's going to be a 45 minute wait as a result of that there were about 10 or 15 other patients kept going in then they come out and tell us there's going to be a additional 25-minute wait still I'll tell everyone don't waste your time going to Aspen dentist they are a joke they're non-professional I wouldn't recommend them to anyone everyth... read more
All about selling stuff to you....money money....3 crowns with no posts cost me over 3000.00and the one does not fit right yet after 2 yrs. will never recommend anyone to this place...had a very rude dentist and I told them if he was ever there again I would walk out and he is the dentist that started doing my crowns and a dental assistant lady..very very nice from Montezuma Ohio finished up his work. How sad...He needs fired!! We switched dentist office in 2017. Love them!., not all about sales...money money... and they eve... read more
Frequently asked questions about Aspen Dental - Lima, OH
How is Aspen Dental - Lima, OH rated?
Aspen Dental - Lima, OH has a 3.9 star rating with 1,022 reviews.
When is Aspen Dental - Lima, OH open?
Aspen Dental - Lima, OH is closed now. It will open at 9:00 a.m.