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Aspen Dental - Manchester, CT
- Manchester, CT
About this business
Location details
179 Deming St Ste A, Manchester, CT, 06042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Julia the Hygienist is one of the best I have ever seen in my entire dental life. Caring, professional, very educated and knowledgeable in the proper care of your teeth and gums. Julia is very welcoming to me and all those that visit the Manchester Aspen Dental office. An Amazing Professional. Thank You Julia!
I always arrive on time and usually don't have to wait more than 10 minutes or so. I went for cleaning and am very happy with their hygienist. She is the best one I have ever encountered!
They have an emergency number that is useless. They can’t access my chart. I said how pathetic. I’m a small business that can access my clients medical history, emergency contacts, the care provider and schedule whether it’s today or Christmas. They are Corporate America, and honestly believe in mid-evil torture in 2024. I was there yesterday and was told the antibiotic would take care of the pain, she prescribed me one I was allergic to. I’m in extreme pain and not a moron. They didn’t even have the decency to call back an... read more
Business response:
Hi Stacey, I really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that I have read your review and will address concerns with the team in Manchester with an eye to improving experiences for others. Thank you. – Michelle
I went in to have my hardly used dentures re-lined, which they CAN do, measured in $hundreds, but all I got was an “upsell” to $4K new ones. The assessing doctor insisted that because I trimmed the uppers’ plate back enough so I wouldn’t gag) relining would not work, even though I told him the LOWERS were the problem. I wasn’t listened to. I suspect there’s plenty of high-end $ work coming in the door, so my more humble requirement wasn’t worth their time.
Business response:
I am very sorry to hear this, Rich. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Manchester. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
RecommendedVery bad service Very bad service
Business response:
I'm sorry to hear this, Rosa. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
They charge $144 just to walk in their door & then they insist on taking x-rays when they're going to pull the tooth anyway & x-rays were taken THAT VERY MORNING! They just want to extract every $$$ you have & do absolutely NOTHING! Aspen=Pen of Asses
Absolutely ridiculous of an excuse for a "dentist" from the start of the day thank goodness a call was made to find directions because as I call for directions for the appointment that originally was at 9:15 and I live over an hour away so to get up early after working second shift and being in all this mouth pain to be there 15 minutes early at that all so when I call them while I'm on my way they want to reschedule my appointment to 1 pm! They say that nobody is available to see him and that 1 pm...so no the appointment is... read more
Business response:
I'm sorry that you didn’t have a positive experience, Amanda. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Let me tell you about Aspen Dental in Manchester, the staff is very nice and even some of the hygienist and their work is okay. We had the worst experience there from day 1, the doctor has terrible bed side manners. I had a root canal at aspen dental in Glastonbury and it was wonderful, but now it’s been 1 month since my procedure and I still don’t have my crown in because they have done the impressions twice and can’t figure it out. My temp fell out four times and they can never adjust it properly. My Husband has the same w... read more
Business response:
I'm really sorry to hear that, Erika. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Frequently asked questions about Aspen Dental - Manchester, CT
How is Aspen Dental - Manchester, CT rated?
Aspen Dental - Manchester, CT has a 3.4 star rating with 525 reviews.
When is Aspen Dental - Manchester, CT open?
Aspen Dental - Manchester, CT is closed now. It will open tomorrow at 8:00 a.m.