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Aspen Dental - Medford, MA
- Medford, MA
About this business
Location details
690 Fellsway, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
great people, didn't try to make me feel bad that I haven't gone to the dr. for quite a long time
Very friendly-- very ptofessional-- very flexible -nice atmosphere -- easy access
loved everyone in the office, my new dentist is Abigail Wadsworth and she is terrific
Let me tell you about my experience with dentist in the past.....as a child I was going to the dentist just about every week. I probably stopped having to go when I ran out of teeth. The dentist had convinced my mom I had weak enamel and needed fillings. Well that's where the trauma started as well as my fear of dentist. As I got older and had kids if my own I made sure they had cleanings and their teeth were fine, with the occasional visit my self. I dreaded and feared it e... See More very time, my old fillings had to be r... read more
Don't come to this location for Invisalign service!!! The team is extremely disorganized and irresponsible. Here's what happened recently and a similar thing has already happened to me once before! I visited the office for my refinement 2-3 weeks ago and the doctor took notes and scanned my teeth. I've been waiting for my next refinement trays to arrive. Yesterday when I called to ask if my trays arrived they said yes and booked me an appointment for pick up. However, today, they called to let me know that they don't have my... read more
Business response:
Hello Siyu, I am very sorry your experience did not live up to expectations. We’ve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. Furthermore, we apologize for any inconvenience this may have caused. Michelle, ADMI
Every time I call about my insurance and trying to figure out some answers they tell me they gonna call me back and never do. I’ve called everyday this week and still haven’t gotten any answers but I’ll call u back. How is that professional? How is that helpful? On top of that wen I was there I checked in for a 11am appointment at 10:40am and didn’t get my name called till 11:42am. People came in door way after me and got seen first.. too many people in and out of my mouth wit tools X-ray equipment and never one time did any... read more
1 hour wait after I got there for appointment that was scheduled at 11am and I got there at 10:40am..X-ray technician kept sticking the thing in my mouth not even asking if it hurt or not. Too many people in and out of my mouth with the tools not even asking if I was comfortable or not!! Every time I call for information about my insurance I get told they will call back and never does. Like how am I supposed to know about my insurance issue if everyone keeps taking information and then never calls back. Urrgh so frustrating
I went to Aspen Dental for tooth pain, no charge for exam.and X-rays. That was cool. but then they came at me with needing a tooth crowned for $3600 or extracted for $550 and a whole host of other HIGH prices. And the wait for extraction was WEEKS. I went down the road and they laughed at the prices I was given. Don't fall for the "free exam scam".
Business response:
Hi Phil, I'm sorry to hear this. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team would still be happy to try to help. – Cindy ADMI
Frequently asked questions about Aspen Dental - Medford, MA
How is Aspen Dental - Medford, MA rated?
Aspen Dental - Medford, MA has a 4 star rating with 861 reviews.
When is Aspen Dental - Medford, MA open?
Aspen Dental - Medford, MA is open now. It will close at 1:30 p.m.