This profile has been claimed by the business owner or representative.
Aspen Dental - Moline, IL
- Moline, IL
About this business
Location details
4404 16th Street, Moline, IL, 61265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never again. Dr offered to prescribe me hydrocodone, and then prescribed ibuprofen. When I asked why I was treated like a drug addict. Rusty laughed in my face at my frustration and I have never had to wait on the dentists office for two hours for A simple exam. The Dr recommended me to a surgeon and when I brought this up rusty said the doctor didn't mention anything and treated me like I was dumb for mentioning it.
Business response:
I'm sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
AWFUL, DONT GO. HUBBYS JAW BONE WAS CUT AND LEFT EXPOSED AND DID THE DR. BOTHER TO TELL HIM OR SUTURE IT UP NOPE. MY HUBBY WAS IN SO MUCH PAIN , ANOTHER DENTIST TOOK PIC OF THE EXPOSED JAW BONE. THERE ONLY OUT FOR MONEY WE PAID 20,000.00 CASH AND HAVE BEEN TREATED LIKE CRAP CHECK to SEE WHY ASPEN HAS SO MANY LAW SUITS , AND THE OFFICE MANAGER SHOULDNT BE THERE VERY RUDE AND LIES ALOT. DONT TRUST THEM
Business response:
I'm so sorry to hear that, Brandie. Please let our Patient Satisfaction team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
They wanted to do like 2,600 worth of work on my mouth. I had a abcess and my mouth was really sore. I told them that they couldn't just shove those plastic things in my mouth. Didn't listen. They were all in a hurry as I was the last appointment for the day. Rushed thru my x-rays. Rushed thru my exam. The dentist didn't even talk to me directly. Not once. Just called out all of my bad teeth to the assistant. Then she left. By this time I had asked for them to bring my mom back twice. They never did.... Then when they wrote ... read more
Business response:
I'm so sorry to hear that, Haley. Patient satisfaction is very important to Aspen Dental practices, and I encourage you to let our team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606. - Emily, ADMI
If I could give them a zero, I would. Only a consultation since I hadn't been there in a couple years. Office manager very unprofessional and disrespectful. I scheduled with a specific dentist and waited over 1 1/2 hours and a different dentist walked in. He ran his chair into my son's head as he was laying in the chair. He apparently wanted me to know everything he learned in dental school because he told me the history of cavities and wisdom teeth... COMPLETE history. Very rude chair side manner. Even the assistant was rol... read more
Business response:
Hi Judy, I’m sorry that you did not have a positive experience. I have passed your feedback along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
I'm assuming the dentist I got just graduated or maybe he's just not great. He drilled so hard into one of my teeth and drilled too far so I need to get a root canal now. When I say he was doing hard, I mean he was holding my face with one hand so he could push harder with the other. So my tooth was hurting (even though it didn't before he "filled my cavity) and I went back and he decided that I needed to get a root canal. Awesome. When I went back for my last cavity filling (we had paid for it all in advance) I'm pretty pos... read more
Had a root canal done there...twice. Once in November, and again in December. After still being in alot of pain, I went somewhere else. Aspen did it incorrectly and I had to have it totally redone. Staff very unprofessional as well, talking bad about other patients to each other while working on my shoddy root canal. Also, very pricy, especially for such subpar work.
Frequently asked questions about Aspen Dental - Moline, IL
How is Aspen Dental - Moline, IL rated?
Aspen Dental - Moline, IL has a 4 star rating with 836 reviews.
When is Aspen Dental - Moline, IL open?
Aspen Dental - Moline, IL is open now. It will close at 5:00 p.m.