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Aspen Dental - Oak Creek, WI
- Oak Creek, WI
About this business
Location details
8241 S Howell Ave Ste 100, Oak Creek, WI, 53154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have to say that I was in a really challenging time of my life. I was 47 and lost all my teeth. Ricky, and Kelly were my first staff to encounter, along with all the front desk staff. And then I met Dr Ajineh, well what can I say she is amazing. Karen is also amazing. Ohhhh Heck they are all amazing. I feel special every time I am there always a warm welcome from all. And let's face it going to the dentist is not something we look forward to, however today I was so excited I couldn't sleep. Thank you to all of what I feel ...Ā read more
My son, Latron Kirk-Sprewer Jr & I would like to thank Karen & her wonderful team for all the care & compassion displayed toward our dental health care/treatments! What's even more amazing then that is how Karen welcomes us like family each & every time we visit!!! Thanks & Best to you & your team!!! Your truly amazing Karen, at the Aspen Dental, Oak Creek, WI office!! heart emoticonĀ
I got my wisdom teeth removed in November of 2021. They were supposed to charge my care credit for this procedure. They for some reason only charged a portion of the surgery to my card and failed to tell me I supposedly had to come back to run it. I called and asked them to reopen it for me to run the card. With this issue still outstanding I went back to get a crown done (huge mistake). They over charged me for the crown and decided to apply the funds to my wisdom teeth which was not approved by me. This an issue because my...Ā read more
Business response:
Hi Hayley, I am sorry to hear your experience did not live up to expectations. The office is open and taking calls. Their number is (414) 762-5200. They will be able to assist. Thank you, Michelle ADMIĀ
I understand that Aspen Dental suffered a cyberattack. However, on the CORPORATE website there is a press release (somewhat hard to find but it is there!) that explicitly states that ALL offices are still open and existing patients can still be seen. However, Oak Creekās location decided not to follow their corporate decision making and just closed up shop. I had an appt today for care I paid for over a month ago. I took off work for this care, which was to be the 3rd in a series of appointments because they canāt handle doi...Ā read more
Business response:
Weāve experienced a cybersecurity incident that has temporarily impacted our ability to access scheduling systems, phone systems and other business applications for Aspen Dental. We are still working to resolve issues related to our Aspen Offices so please know that we have limited access to contact patients at this point. We are open at all offices for existing patients and we will be scheduling new patients shortly. Michelle, ADMIĀ
I am very passionate about going to the dentist. If I could go every month, I would. I have never been made to feel more like a number in my life. This organization is led by āleadersā that do not coach, inspire, motivate, or care. Itās all about their pockets. Iāve gone back to a privately owned Dentist who truly, honestly and passionately cares.Ā
Business response:
Hi Brad, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you. Please call us at 1-866-767-0890. We look forward to speaking with you. ā Dawn, ADMIĀ
Had an appointment on the books for 6 months for a cleaning before I deployed overseas. Because I missed a phone call while I was working at some point in those 6 months they canceled my appointment without telling me. And their next availability was 5 months out. Terrible business practice. Will not be going back.Ā
Business response:
I'm very sorry to hear this, Matt, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMIĀ
Ā Recommendedwhat a great staff and placeĀ
Business response:
I'm happy to hear that, Char. Thanks for sharing! - Dawn, ADMIĀ
Very Sketchy services. Without even verifying with my insurance company that if they can provide me dental cleaning or not, they went on for zillion x-rays just so they can make extra money off of me. X-ray while standing in front of 1 machine, x-ray in another room while sitting then another 3D x-ray, all that just for a dental cleaning? not sure what she was trying to find in my teeth. After dr reviews, i am told, everything is good but they don't have technician available to do cleaning and i should reschedule. when i we...Ā read more
Business response:
I'm sorry that your experience didn't live up to expectations, Turi. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMIĀ
Worst customer service EVER! Stay away from this location! Rude beyond words!Ā
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMIĀ
Frequently asked questions about Aspen Dental - Oak Creek, WI
How is Aspen Dental - Oak Creek, WI rated?
Aspen Dental - Oak Creek, WI has a 4 star rating with 919 reviews.Ā
When is Aspen Dental - Oak Creek, WI open?
Aspen Dental - Oak Creek, WI is open now. It will close at 12:00 p.m. Ā