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Aspen Dental - Portage, MI
- Portage, MI
About this business
Location details
6714 S Westnedge Ave, Portage, MI, 49002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 1:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
the Walmart. of dentures, avoid this place. do yourself a favor, go to a local dentist. there's is family dentistry and denture clinic 3 miles away on lovers lane. I stopped in at the westnedge location, Deidra said they would not repair my aspen made lower after it broke in half unless I had an exam and the doctor said they could be fixed. I didn't have to do any such thing the previous 2 times I had to have them fixed. after speaking to her boss Jen Troxel, she informed me the rules are the dentures are only good for five ... read more
Made an appointment for check up and cleaning. Appointment time was 830. Did not get called back until 9 am. Took x-rays then say in a chair for half an hour waiting for the doctor. Was not able to get a cleaning, it was never scheduled and I was not told that I wouldn’t be getting a cleaning and now I can’t go back to the dentist for 6 months because they only cover one visit every 6 months. Appointment was at 830 was there for over an hour and accomplished nothing but racking up a bill and still was not able to get my teet... read more
Business response:
I am sorry to hear this, Laura. I will certainly pass this information along to management for further action. Thank you for bringing this matter to our attention. — Courtney, ADMI
was really hoping to get my problem fixed but they could not fix my broken tooth as could not get my tooth numb.. was very disappointed and also concerned, they did file down the sharp edges so would not cut my tongue any more.. the price for the crown was going to be reasonable but the could not get to that point.. do not blame them but peraps they should also look into other ways like nitrous.. left shaky and concerned about as problem not solved.. my brother likes them and goes there to a location up in Traverse city,... read more
Business response:
I am sorry to hear this, Brian. I will certainly pass this information along to management. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI
If you want to be charged for unnecessary procedures and treated like shit. Then this place is for you. The Dentist Ryan (also the owner) is a despicable human being, he's arrogant and rude. He interrupted me several times and treated me like I was a moron. Told my friends about my experience there and surprise surprise other women have had issues with this guy. The front desk girl Kristin is a complete sweetheart. Always so sweet and chipper. The bald guy, who did my xrays was super sweet too. Not sure how they got stuck wo... read more
They are always messing up billing also I don’t like how they don’t give new tooth brushes out when they should.My daughter always says her teeth hurt after they are done I thank one of the worst dentist we have been to.I was seen about three weeks ago and they were supposed to call me about getting my wisdom teeth out but they never did.
Business response:
Hi Donda, I'm so sorry that you and your daughter haven't had a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. I encourage you to call your local office to share your feedback. They would appreciate the opportunity to speak with you about your family's visits so they can address concerns. - Emily, ADMI
I went in for an emergency after breaking my 2 front teeth. The staff had me patched up and out within a couple hours, fabulous work. I was lucky that the damage wasn't worse!!
Business response:
Hi Kevin, I'm so glad the team was able to accommodate you during your emergency, and put you at ease. Thank you for sharing. - Emily, ADMI
The portage location have a good dentists and hygienist, one big cons is that their prices are so high, they wanted $3000 for a gum cleaning which is nonsense, with an insurance that covers 80%, the amount went down ti $1000, which is ridiculous.
Business response:
We understand where you're coming from, Ziyad. Cost is the number one reason people avoid going to the dentist. Aspen Dental practices ensure their prices meet or beat market prices, and they also offer flexible financing options to help patients cover the cost of care. I hope the team is able to help you enjoy future visits, but I do encourage you to share your feedback with our Patient Satisfaction team at 1-866-273-8606 so they can help address concerns. - Emily, ADMI
Dr. Ryan Hallbaurer is the worst and rudest dentist ever. He is very rough when working in your mouth and very rude to his staff. You could tell everyone was on edge when I was there, more than once. I even got an infection from a crown placement and he never answered the emergency phone call over the weekend from the answering service. I ended up in the ER to get my antibiotic and pain relief. He also told mh husband he needed dentures, and the estimate was over $8000.00. We had it all planned, but since he was so rough and... read more
Business response:
I'm so sorry to hear that, Kristi. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606 , and I encourage you to have your coworker call as well. - Emily, ADMI
Dr. Ryan Hallbaurer is the worst and rudest dentist ever. He is very rough when working in your mouth and very rude to his staff. You could tell everyone was on edge when I was there, more than once. I even got an infection from a crown placement and he never answered the emergency phone call over the weekend from the answering service. I ended up in the ER to get my antibiotic and pain relief. He also told mh husband he needed dentures, and the estimate was over $8000.00. We had it all planned, but since he was so rough and... read more
Business response:
I'm so sorry to hear that, Kristi. Everyone should feel comfortable at an Aspen Dental practice. Please let our Patient Satisfaction team know about the experience you had with the staff, so they can help address your concerns. You can reach them directly at 1-866-273-8606 , and I encourage you to have your coworker call as well. - Emily, ADMI
Frequently asked questions about Aspen Dental - Portage, MI
How is Aspen Dental - Portage, MI rated?
Aspen Dental - Portage, MI has a 4 star rating with 1,196 reviews.
When is Aspen Dental - Portage, MI open?
Aspen Dental - Portage, MI is closed now. It will open on Monday at 7:00 a.m.