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Aspen Dental - Portage, MI
- Portage, MI
About this business
Location details
6714 S Westnedge Ave, Portage, MI, 49002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They only show the good reviews- but DO NOT go here for anything. Any dentist is better than this one. They don’t care about you-they’re rude and uptight. They say they care and then they send you on your way untreated. Lol big fat joke.
Business response:
I'm very sorry you didn't have a positive experience, Katie. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
I had an 11am appointment today and waited in the office for OVER AN HOUR while they brought back 3 other people while then telling me it’s not my fault they only have 3 dentist yet not caring how much PAIN I am in and giving me shit for being upset. Fuck this place
Business response:
I'm sorry to hear this and can understand your frustrations, Bree-Anna. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about this experience: 1-866-767-0890. - Krista, ADMI
I got screwed over this morning by you by being charged for services I don’t need done with my teeth and gums. Instead of rechecking my teeth and gums free of charge to see if my gingivitis has cleared up since last August, you still went ahead and charged me. To top that off, you didn’t even completely wave the charges, let alone even bother calling my insurance company to confirm and bill my insurance. I’m suing your asses for scamming me for money I don’t have. I’m not coming here again. 🖕🏻
Scam. Liars. Frauds. Better care elsewhere
Business response:
Hi Herbie, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Cindy, ADMI
Took today off (had to use a vacation day) so my husband could get dental work done. We were given a payment plan only to come in today and told we had to pay more. Not understanding why we had to pay today when we paid last week for today’s appointment. I even had the billing rep type it up on the billing form when he and I went to his consulting appointment. So now a wasted day. The embarrassment of her conducting the conversation at the front desk for all the people sitting there to hear was unbearable. Then she ... read more
Business response:
I'm sorry to hear that, Cheryl. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Julie, ADMI
I couldn't believe the language that Dr. Ryan used. I was there with my husband and Dr. Ryan said the "F" word several times. I was appalled.
Business response:
I am sorry to hear this, MaLynda. I have passed this information along to management, and request you be contacted. — Gabrielle, ADMI
Hell NO, they didn't give my daughter time to wake up. I'm so appalled by the events that took place. I am ABSOLUTELY filing a formal complaint. We paid entirely to much money for this treatment. I Will be contacting someone to get this resolved. They service is deplorable
PLEASE PLEASE PLEASE DO NOT GO HERE FOR ANY DENTAL SERVICES. If I could rate this place a solid 0 I would! For one, they make you pay for your services before you have them (cleaning, fillings, etc.), so that you cannot go somewhere else if you are unsatisfied with them. COMMITTED MALPRACTICE during my dental cleaning- I am highly allergic to Doxycycline, which is noted in my health record that the dentist and hygienist sees, and the scheduler did not take out Atridox (a Doxycycline antibiotic that is placed in your gum and... read more
Ultimately this recommendation only stems from one thing. Dr. Ryan, I had an extraction today in which he was very rude and condescending. My husband was there for support and couldn’t believe how this man was talking down to me. EVERYONE else was very nice and helpful since my first appointment. Apparently he’s the only one who can do extractions. I might go back but the condition will be not to see him again.
Business response:
I am really sorry to hear this, Robin. I will certainly pass this along to management so they can address this. Thank you. -- Kelsey, ADMI
Frequently asked questions about Aspen Dental - Portage, MI
How is Aspen Dental - Portage, MI rated?
Aspen Dental - Portage, MI has a 4.1 star rating with 1,139 reviews.
When is Aspen Dental - Portage, MI open?
Aspen Dental - Portage, MI is closed now. It will open at 7:00 a.m.