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90 N West End Blvd, Quakertown, PA, 18951, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 6:00 p.m. | |
Tue | 08:00 a.m. to 6:00 p.m. | |
Wed | 08:00 a.m. to 6:00 p.m. | |
Thu | 08:00 a.m. to 6:00 p.m. | |
Fri | 08:00 a.m. to 12:00 p.m. | |
Sat | 08:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Too quick to pass judgement. I gave praise too soon only to discover, although they claim full disclosure, they were deceptive in their process. Additionally, not two weeks after getting their Premium Denture, a tooth literally feel out while having my lunch. Fortunately, I didn't swallow it.
The dentists were great. Unfortunately they have some very shady business practices. I went in for some routine dental work and was told that I needed an extraction. While paying for the work I had done that day, I asked if I could pre-pay for the extraction. . They said sure no problem. I had the extraction done. And before I left the office I asked if I was paid in full and if everything was good? They said yes. You're paid in full. I asked again. I don't want any surprises later. And laughed a little. and they said no pro... read more
Business response:
I am sorry to hear this, Frank. I will inform the management team and have them look over this. Thank you. -- Kelsey, ADMI
My wife went in for an infection and was told that she needed a root canal, and was quoted double the amount that the insurance company was willing to pay. The dentist was very good, the office staff not so much. Needless to say we will not be returning to Aspen Dental!!
Estimated deep cleaning $888.60 with insurance and deducible went else where to get the same tx for $150 total rip off and wanted me to sign on the dotted line for a high APR interest rate program, I am not alone when 13 social media followers also reviewed the same issues. I will never recommend this franchise who almost made more debt in my wallet! @betterbuisnessbureau
Staff was nice until I got to check out I was told I could use a teeth cleaning ! I was due and ready to proceed until I got to the checkout desk to make the appointment ! $2208 for a cleaning my healthcare does not cover dental so I have to pay out of pocket not s problem ! But $2208 crazy I was able to get it done under $500 this place offers free consultation and then they rip you off !! I'll never go back !
Business response:
Hi Myke, I'm sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
Aspen Dental in Quakertown: while sitting in the chair waiting for the dentist (in a cubicle) I could hear the patient beside me screaming while the dentist was drilling. I am already a coward with dentists and I didn't need to hear that. Also was told I had all these cavities and needed 2 teeth pulled by Dr. Musetti. I didn't get the teeth pulled. Was not happy with experience and it seemed like the dentist had no patience. The exam cost me $85 when I was told that it was free.
Business response:
I'm so sorry to hear that, Carol. We value your feedback, and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI
I have been trying to get my radiographs to my regular dentist for about 3 weeks with no luck. They knew I had to go back to him when I was there, not sure why they did not just give them to me then. No one seems to care to do their job!
Business response:
Hi Karen, I'm sorry you hear this. Please call our Patient Satisfaction team at 1-866-273-8606 so they can help. - Emily, ADMI
Aspen Dental - Quakertown, PA has a 3.9 star rating with 615 reviews.
Aspen Dental - Quakertown, PA is open now. It will close at 6:00 p.m.