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Aspen Dental - Sanford, FL
- Sanford, FL
About this business
Location details
1528 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:30 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Para hacer una pregunta tienes que sacar una cita y le dan largas al asunto y no te devuelven la llamada y tampoco te abren la puerta ni tampoco tienen etiqueta profesional
Recommendedmost amazing staff ever!!!!!
Business response:
I'm happy to hear that, Sarita. Thanks for sharing! - Dawn, ADMI
I arrived with a cracked tooth and just a little bit of tooth pain. Was told about bone loss seeing an infection in my teeth. Also told about removal of 2 lower teeth and wearing of an appliance on my lower teeth. Also told about this peridontial cleaning that my insurance does not cover.. Was told that "the system" is set up to not schedule an appointment unless a portion of the needed services "out of pocket" that insurance does not cover is paid for up-front. I left with the same cracked tooth, the same tooth pain, NO an... read more
Business response:
I'm sorry that your experience didn't live up to expectations, Shervey. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
Beware of over charging. Went for annual exam and cleaning. Aspen charged $1,268.00, yes that amount is correct as ridiculous as it may sound. Charged for a periodontal cleaning while received a standard cleaning. Have had perio cleaning before and know the difference. Other reviews online also noted this over charge issue with Aspen.
Business response:
Hi MIke, I'm sorry that you didn't have a positive experience. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. – Michelle, ADMI
Can’t afford their quoted price!! Way more than I expected!! Told me I needed $11,000 worth of work. I had just had over $6000 Work in past 8 months with another dentist. They really were trying to up sell me in my opinion !
Business response:
Hi Beverly, I’m really sorry that your experience didn’t live up to expectations. Aspen Dental practices do try to ensure their prices meet or beat market prices. If you would like to discuss the care plan you received during your visit, or if you need any additional care in the future, the team and I would still be happy to try to help. – Dawn, ADMI
we have been here a few times now and the care that we have been show is VERY SLOW the schedule appointments and call you at the last min to reschedule. they have been putting my husband on the BACK bunner for 3mon. we have paid fully. for his bottom teeth and they Still don't fit right. they say the will call you and the they say they have the wrong # . Very unhappy at this point.
Business response:
I'm really sorry to hear that, Patty. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
The Sanford location has terrible patient care and customer service. They only care about upselling and not about the patients. The office manager is rude and has zero customer service. The dentist is rude and has poor bedside manner. They should be ashamed of theirselves. The nurses are very friendly despite the horrific supervision, to them I hope they all find better employment in their futures!
Business response:
I'm so sorry to hear that. I encourage you to let our Patient Satisfaction team know about the experience you had with the staff so they can help address concerns. You can reach them directly at 1-866-767-0890. - Emily, ADMI
RecommendedDr Ana hernández is the best
Business response:
Outstanding! Thanks for sharing. — Dawn, ADMI
I am working away from home and started having a toothache on Wednesday night. Friday morning looked up dentists and decided to try Aspen because they have locations all over the southeast where I work. I explained on the phone when I called to make an appointment, I needed a tooth extracted they said no problem come on in we can get you in today. My appointment was for 10 o’clock and I got there early. They gave me a complete examination even though they could see I was in excruciating pain and was there specifically to ha... read more
Business response:
I'm sorry you feel this way, and I will pass it along to the team. In order to protect patient privacy, we'd prefer to have a more personalized conversation with any patient offline. Through that approach, our team can get more information and help more effectively answer questions and address concerns, If you would like to discuss further, please call the Sanford Florida office at (407) 792-3987 opt 2. Thank you! Dawn-ADMI
Frequently asked questions about Aspen Dental - Sanford, FL
How is Aspen Dental - Sanford, FL rated?
Aspen Dental - Sanford, FL has a 4 star rating with 1,227 reviews.
When is Aspen Dental - Sanford, FL open?
Aspen Dental - Sanford, FL is closed now. It will open tomorrow at 7:00 a.m.