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Aspen Dental - Shreveport, LA
- Shreveport, LA
About this business
Location details
7251 Youree Drive, Shreveport, LA, 71105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You guys asked for a review, so here it is! I've tried for over two weeks to get a human being on the phone, or to get a single call back. You guys were quick to get my grandmother in the office and quote her $9k for dentures, with high interest financing through a third party. Each time(3-4) that I have called over the past 2 weeks, it's been during reported office hours, and it goes to voicemail. I've left voicemail after voicemail, on my grandmother's behalf. I even went as far to call on the new customer number, and fol... read more
Business response:
I'm really sorry to hear this, Sherilyn. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Shreveport. If you would like to speak with them in the future, please let us know. Thank you. - Garlen, ADMI
Worst dental experience ever! Avoid at all costs! Dentist didn’t even speak to my husband about the treatment he wanted. Then they put him in a room to wait for the treatment plan but the office manager was on the phone for 30 minutes so we left without one. Ridiculous! However, I’m sure they will charge our insurance!!!
Business response:
I'm sorry to hear this, Kim. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
app. 2:45 pm , took off work to go , was within visual distance ,stopped in traffic,1/4 mile of aspen dental was standing at front desk at 2:55 waited on receptionist on phone rolling her eyes and hand with person on phone, finally gets off phone 2:59 proceeds to tell me im late ,and checks with dentist comes back and tell me they cant see me cause i came in late and they have other people coming after me ....the waiting room was empty. thats the service someone gets with an abscessed infected tooth ....you will never... read more
Business response:
I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Michelle, ADMI
Scam! I went in for a check up and cleaning. Like everyone does at a dentist office appointment. They told me I had to call me back for another appointment for a cleaning. I cant take off work twice so they can complete the job that should have been done in one visit. Will not be back. Apparently my time in not important to Aspen Dental.
Had a 10:30 appointment to get a tooth pulled now it's 11:45 still in pain and tooth not pulled, sat here suffering...the way I'm feeling, will mot recommend anyone here..
free consultation right! bs! charging all the x-rays which were not required because I decided not to use them don't fall for their advertisement free consultation crap. y'all should be ashamed
I don’t ever review my bad experience but this place is a complete scam! I went here because of them offering financing. I had already had xrays done at another dentist a few days before. So I brought them, only to be told they couldn’t use them. That they’d need to do their own. I told the receptionist that I knew my problem that I needed a ROOT CANAL! And even told her the specific tooth. So they only did one X-ray on it. I said that’s fine I will pay for it anything to get this fixed. Sitting in the room the dentist says ... read more
I went in yesterday with a broken tooth! Instead of repairing the issue, they wanted to repair other things that wasn’t causing pain! I sat in that office for 2 hours waiting to be seen to only be told that they would not fill the needed tooth until they repaired other things first! All they were interested in was money! They wanted to make expensive repairs before handling the problem at hand! I was very dissatisfied with my rate of care!
They take up to 6-9 months on any refund! If any... good luck!
Business response:
Hi Julie Ann, I would like to review this issue to determine the timeline you are referencing. Please call me at (315)454-6000 extension 201806 to discuss at your convenience. Thank you for bringing this matter to our attention. -Annette, ADMI
Frequently asked questions about Aspen Dental - Shreveport, LA
How is Aspen Dental - Shreveport, LA rated?
Aspen Dental - Shreveport, LA has a 4.2 star rating with 637 reviews.
When is Aspen Dental - Shreveport, LA open?
Aspen Dental - Shreveport, LA is closed now. It will open on Monday at 8:00 a.m.