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4225 Talmadge Rd, Toledo, OH, 43623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to say a big Thank you to the staff at Aspen Dental. Everyone is really nice and made going to the dentist a pleasant experience . Thanks to Ashlie for explaining the procedures and making sure I was comfortable.
The dentist is never a fun experience, but the doctor's and staff make the experience as painless as possible. They explain things in a way that is easy to understand and less daunting. The receptionist Maggie is awesome and super friendly.
Had to have all 4 wisdom teeth pulled in 2009-at the same time and I was scared! The staff and Dr were professional and made sure I was comfortable. procedure went smoothly
Do not recommend this office or Dr. Okezie. I’m not one to complain or leave reviews. I’m a very laid back person but with the terrible experience I had I have to warn other patients. After being rescheduled and time changes over 3 times I finally got in to get my wisdom teeth out. The first office visit wasn’t bad I only waited 45 minutes for the consultation. The day of surgery I waited over an hour and a half to be taken back and was told that the Dr. is “particular” and thorough. I was taken back to some tiny little cubb... read more
Annoyed with them. Gone there for years, got pretty decent service. The team and doctors are always helpful. But - this past week, had a filling scheduled. They "called" to confirm I knew about the appointment I had made a week prior. I work odd hours in a building with no service so when they call to confirm, I don't get it, I don't even get a notification that they called. So, I show up to my appointment, to get told they cancelled it for me and put someone else into the slot. Trust works both ways, if you can't trust ... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Mike. I really appreciate you for taking a moment to share your feedback. I'm sorry that you didn't have a positive experience. I wanted to let you know that I have read your review and will address concerns with the team in Toledo with an eye to improving experiences for others. Thank you. - Dawn, ADMI
Even if you confirm your appointment ahead of time, they will double book your time then call you and tell you they have to reschedule. Or you show up as scheduled, and they will claim you never confirmed. It has happened several times to me and family members. They texted me twice in the past week to confirm my appointment for tomorrow, I texted back confirmation both times, then they called today to say I had to reschedule. Also their local office doesn’t seem to communicate with their corporate office, as they never can h... read more
Business response:
I'm really sorry for any trouble you're having, Brian. I'd be happy to make sure that the team in Toledo, is aware of your feedback. If you would also like to call Customer Service, you can reach us directly at 1-866-767-0890. – Heather, ADMI
When you try to call and confirm your appointment you can’t get through and when you finally do someone puts it in the notes that I called and confirmed . Yet it’s not in their system? This has happened to me for the second time. They over book and are super unorganized. They don’t care at all . Absolutely terrible
Business response:
Hi Whitney, I'm sorry that you didn't have a positive experience. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. If you would like to share more detail about your visit, you can reach us directly at 1-866-767-0890. - Heather, ADMI
I definitely would not recommend Aspen Dental in Sylvania. I went to get a denture made and I ended up making countless trips because the lab technician could not get it right and finally the last time I was there it still wasn't right so I can't wear them and I will not ever go back because now I have to go to another dentist so he can fix them the way they should have been fixed to begin with. I've also had appointments that I went to only to find out that so they say that I was early or on one occasion I was supposed to p... read more
They are genuinely the worst dentist office I’ve ever been too. They don’t check their books with their system so I had to reschedule the same appointment 5 times. I got a cap put on & it fell off a week later. The dentist was rude to her assistant. They have no idea what they’re doing. Actually idiots .
Business response:
I'm truly sorry to hear this, Lexi. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you about your experience: 1-866-767-0890. - Krista, ADMI
Aspen Dental - Toledo, OH has a 4 star rating with 942 reviews.
Aspen Dental - Toledo, OH is open now. It will close at 4:30 p.m.