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12612 Capital Blvd, STE 100, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:15 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:15 a.m. to 12:30 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I needed implants of 2 teeth, but could not pay in full at one time. Dr. Spough, Dr. Mansouri and the rest of the Aspen Team in Wake Forest were willing to wait from late fall last year until this month and still took the impressions last year. My implants fit great and I've received the best care.
I had to make several trips to have my dentures adjusted. I was always treated great! I was never treated as though I was just tolerated, instead I was always treated like family. Thanks to the Dentists and the Dental Assistants.
We had some problems unforeseen with bone pertruding but they discover the reverse method and filling down and remake of dentures was the perfect fix. Aspen never stop rendering high expectations. Far from a bad review. Yes I recommend Aspen but be patient. The staff is remarkably nice. May be worth the cost. Quilts Controls.
Do I recommend Aspen Dental? Maybe. It depends on how much you value your time and if you don't mind having 4 appointments to get your work done but how about when 4 appointments turns into 8 because every appointment you make gets mysteriously cancelled, rescheduled, or you go and wait for an hour and a half and sit in a room staring at a wall hoping someone notices you. I think I'm being generous when I rate them 3 out of 5 stars but that's only because I do like the end product but don't expect them to value you or your t... read more
Business response:
I'm sorry for any trouble you're having, Mayton. I will pass your message along to the team, so they can address concerns. - Sophia
When I started coming to Aspen Dental, it had been three years since I'd been to a dentist, and I knew there was some work to be done, but nobody gave me a hard time about not going to the dentist for all of that time. All of the staff there were super friendly and accommodating. The periodontist was concerned about my gum health and told me that I would need 4 sessions of deep cleaning to get back on track, but he also gave me some tips and suggestions on how to reverse my pre gingivitis. When I came back for my first clea... read more
Business response:
It's so great to hear the Aspen Dental team in Wake forest took excellent care of you, Caleb. Thanks for taking a moment to share your experience! - Krista, ADMI
Great service and staff!! Felt very welcomed to myself and my partner.. excellent Dr as well!!
Do anybody that's thinking about getting dentures? Or dentist work done. Stay away from the Aspen dental on Capitol boulevard. There are new receptionist and office manager and finance managers are exceptionally rude. They'll hang up on you. The doctor has no clue as to how to make dentures, and neither does his people that make the dentures. My wife has been trying for 2 years to get her dentures done right? 4 years. I'm sorry, and they still can't get him to fit right? Because they don't know what they're doing. So, look f... read more
Business response:
Hi Bob. Thank you for bringing this to our attention. Your feedback is incredibly important to us. We’ve reviewed your concerns and they will be addressed as we're always working to improve the experience for our patients. Again, thank you for taking the time to share your thoughts with us.
I am very disappointed in writing this review. I have been going here for over a year and loved the dental assistants and their thoroughness. However, my time and energy have been wasted on several occasions by the front desk staff to the point that I am choosing a different dental office to visit. Two of my appointments in the past few months were cancelled within 48 hours. This is extremely unprofessional. I have 3 cleanings per year through Delta Dental. I was told on two separate appointments by Aspen Dental staff th... read more
Business response:
Georgia, we really appreciate you sharing your concerns. We would never want something like this to overshadow the experience you've had with the team. If you would like to speak with our Customer Service team, please don't hesitate to reach out to them at 1-844-296-0187, so they can help clear up any remaining confusion.
While this establishment was very convenient, and was open on Christmas Eve for a broken crown, it was like a car sales lot. Started services without asking and suggesting what they were doing would be cheaper for the insurance aspect. They didn't clean my teeth but had several scans and X-rays done with state of the art machines. Talked with four different staff. Dentist ended up doing something that was not something most licensed Dentists would definitely not done due to chance of infection and ulceration from original p... read more
Business response:
We're very disappointed to hear this, Carla. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Aspen Dental - Wake Forest, NC has a 4.1 star rating with 835 reviews.
Aspen Dental - Wake Forest, NC is closed now. It will open on Monday at 7:30 a.m.