This profile has been claimed by the business owner or representative.
Aspen Dental - Wake Forest, NC
- Dentists
- Wake Forest, NC
About this business
Location details
12612 Capital Blvd, STE 100, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Decided to give this new dentist office a try based on close location. Initial impression was good - felt very comprehensive. The front desk staff and hygienist were great. However, I ended up seeing the dentist for maybe 2 minutes as a new patient after my cleaning was completed. He spent very little time with me. Also - major issues with billing. In network/accepted insurance paid very little for the initial visit (which was VERY expensive). Same with the second visit - and I NEVER saw the dentist on the second visi... read more
Business response:
I'm sorry to hear you didn't have a pleasant visit, Eric. I encourage you to connect with the Customer Service Team, so they can address these concerns directly: 1-866-767-0890. - Mitch, ADMI
Prices are not reasonable. They only have dental cleanings on Tuesday booking an appointment is not good. They never answer calls. And they don't accept most insurance. They always make you have X-rays that are very uncomfortable the dentist suggests a lot of extra work that insurance doesn't cover. I don't recommend them.
Business response:
I'm sorry you didn't have a pleasant experience, Quaderia. Aspen Dental pledges to keep pricing as low as possible. I encourage you to connect with the Customer Service Team, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
I made an appointment to take in my upper dentures for repair. I was clear to the office that I only needed to drop off the dentures for repair. When I was taken back to 'see the dentist', they insisted I have xrays, which I refused. They also wanted to do a full dental exam, because "that's the way we do it, comprehensive dental care". I said again, I only need to leave my denture for repair (a tooth fell out). That was not acceptable to the Dentist, so I left. I have no doubt the reasoning: $$$. Note: the person mak... read more
Business response:
I’m really sorry to hear that, Connie. The Customer Service team would appreciate the opportunity to speak with you in order to learn more about your experience and address this concern directly: 1-866-767-0890. – Mitch, ADMI
Frequently asked questions about Aspen Dental - Wake Forest, NC
How is Aspen Dental - Wake Forest, NC rated?
Aspen Dental - Wake Forest, NC has a 4.1 star rating with 797 reviews.
When is Aspen Dental - Wake Forest, NC open?
Aspen Dental - Wake Forest, NC is closed now. It will open tomorrow at 7:30 a.m.