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Austin Cederholm of Mutual of Omaha Mortgage
- Mortgage Lenders
- Scottsdale, AZ
About this business
Location details
7580 N Dobson Rd, Ste 100, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Overall the experience was good, but there were some communication issues during the closing process that caused confusion and delays. More timely updates and clearer explanations would have improved the experienc
Business response:
Thank you for sharing your feedback, Natalie. I'm glad to hear that your overall experience was positive, though I'm sorry to learn about the communication issues you encountered during the closing process. I understand how important clear and timely updates are, and I apologize for any inconvenience this caused. Your input is valuable, and I'll take it into account to enhance future interactions. If there's anything specific you'd like to discuss or address further, please feel free to reach out directly.
Verified by Mutual of Omaha Mortgage
Austin was very responsive and made me feel like a welcome partner in the process. He was personal and patient and understood the frustrations of someone who has not been through the process of refi recently.
Business response:
I'm glad to hear that you felt supported and welcome during the refinancing process. It was a pleasure assisting you, and I appreciate your kind words about my responsiveness and patience. If you have any more questions or need further assistance, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
This refinancing was done very professionally, with straightforward communication, and clear direction. There was no backtracking or double talk,, the path was smooth. Our loan was funded quickly. Austin Cedarholm communicated regularly and guided us through the process with ease , kindness, and professionalism.
Business response:
I'm thrilled to hear that your refinancing experience was seamless and that clear communication made the process smooth for you. It was a pleasure to guide you, and I appreciate your kind words about my professionalism. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Austin was excellent. He explained everything in detail & broke it down as needed. Always communicated what was going on & followed up on anything needed. The process was smooth!
Business response:
I'm thrilled to hear that you had a smooth experience, Jovion. It was my pleasure to explain everything in detail and keep you informed throughout the process. Thank you for your kind words and the positive feedback.
Verified by Mutual of Omaha Mortgage
He went the extra mile for us. He even helped us through some very difficult omplications that came up
Business response:
I'm glad to hear that I could assist you through the challenges and go the extra mile for you. Your satisfaction is very important to me, and I appreciate your kind words about your experience with Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Austin was great to work with. He went above and beyond for me even when dealing with my ex wife. Definitely recommend him to anyone.
Verified by Mutual of Omaha Mortgage
Working with Austin was awesome everything thing that we had to do was in a timely manner. Every time I called or text him he got back. He made the process easy and explained it all to me.
Verified by Mutual of Omaha Mortgage
Greetings, From the 1st initial phone into customer service, Austin answered my call. He made feel very confident that he could help me clean up some debt. He was extremely pleasant & patience to work with! My situation was a bit different from other refinancing, but Austin walked me through this process, fighting with everything in him! I do appreciate everything that he has done for me, because it was a couple times when i.wanted to give up! Thank you, I would highly recommend Austin to anyone out there!
Business response:
I'm thrilled to hear about your positive experience, Delora. It was a pleasure assisting you through your refinancing process, and I'm glad I could help you feel confident and supported. Your recommendation means a lot to me, and I'm grateful for your kind words.
Verified by Mutual of Omaha Mortgage
Austin and his team work hard so we could get the loan taking care of. He very knowledgeable to give us straight answers and good advice.
Frequently asked questions about Austin Cederholm of Mutual of Omaha Mortgage
How is Austin Cederholm of Mutual of Omaha Mortgage rated?
Austin Cederholm of Mutual of Omaha Mortgage has a 4.8 star rating with 47 reviews.
When is Austin Cederholm of Mutual of Omaha Mortgage open?
Austin Cederholm of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.