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Austin Kretzer of Mutual of Omaha Mortgage
- Mortgage Lenders
- Decatur, AL
About this business
Location details
2600 Point Mallard Pkwy, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
everything was quick and easy
Business response:
Glad to hear that you found the process quick and easy, Arnold. I'm pleased that your experience with Mutual of Omaha Mortgage was a positive one. Your feedback is valuable and encourages us to maintain our high level of service. Thank you for the 4.50-star rating, it's very much appreciated. If you have any more needs in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Communication and support from Austin was outstanding.
Business response:
I'm so glad to hear that you had a positive experience, Jackson! Your feedback means a lot to me and Mutual of Omaha Mortgage. It was a pleasure to provide support and communication throughout your process. Thank you for the excellent rating! Remember, I'm just a call away if you need anything in the future. Take care!
Verified by Mutual of Omaha Mortgage
Austin was very responsive in a timely manner.
Business response:
I'm thankful for your feedback, Meaghan! It's important to me that I provide timely responses to all my clients. Your satisfaction is my main goal at Mutual of Omaha Mortgage. Your rating gives me encouragement to continue improving. Please don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Communication was the key. It was easy, simple and Austin did an awesome job helping us.
Business response:
Thank you so much for your positive feedback, Jackson. I'm glad to hear that you found the process easy and simple. Your satisfaction is my top priority, and I'm pleased to know that I could make your experience with Mutual of Omaha Mortgage a pleasant one. Please don't hesitate to reach out if you have any further needs.
Verified by Mutual of Omaha Mortgage
Austin was very professional and talked me through the entire process.
Business response:
I'm really glad to hear that you found our discussions helpful, Travis. It's a priority for me to ensure clients are well-informed throughout the whole process. Your positive feedback gives me great motivation. Thank you for the 5-star rating and for choosing Mutual of Omaha Mortgage. Looking forward to assisting you again in the future.
Verified by Mutual of Omaha Mortgage
Austin was very pleasant, knowledgeable, and personable. He made the experience very comfortable and easy. I greatly appreciate how painless and quick the process was made by Austin Kretzer.
Business response:
I'm truly appreciative of your positive feedback, Roselyn! It was my pleasure to assist you and make your experience with Mutual of Omaha Mortgage as comfortable and easy as possible. Knowing that you found the process to be painless and quick is wonderful to hear. Should you need any further assistance, feel free to reach out. Thank you for taking the time to write this review and for the 5-star rating!
Verified by Mutual of Omaha Mortgage
We had a couple of bumps in the road but Austin was responsive and transparent throughout the process. Even in the beginning, he was compassionate and creative, ultimately suggesting a refinance so best solve my issues. I have already recommended him to a friend.
Business response:
Thank you so much for your heartfelt review, Debra. I'm sincerely pleased that you felt supported throughout the process, despite any bumps along the way. I'm glad that the solution we came up with was effective, and the fact that you recommended me to a friend is the highest compliment. I look forward to the possibility of assisting you, or your friends, with future mortgage needs at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Thank you!
Business response:
I'm so glad to know that you're satisfied with the service, Jamey! It was great working with you on your mortgage needs. Remember, if you have any further questions or need my assistance, I'm just a phone call away. Thank you for choosing Mutual of Omaha Mortgage and for the perfect 5-star rating!
Verified by Mutual of Omaha Mortgage
Austin was super communicative and a great navigator through this entire process. All of the questions I had were answered quickly ans thoroughly. Anytime I reached out I had an answer within 24 hours. He was always following up making sure action items were clear and I knew what I needed. Honestly, I am glad I picked up the phone when he called I do not know what we would have done without him! Thank you!
Business response:
Hi Melanie, I'm thrilled to hear that you were satisfied with the service you received. It was a pleasure assisting you throughout the process and I'm glad that I could promptly answer all your questions. You knowing what you needed and having clear action items was my priority. Your kind words mean a lot to me and to Mutual of Omaha Mortgage. Don't hesitate to reach out if you need any assistance in the future. Thank you for your high rating and positive feedback. Austin Kretzer
Frequently asked questions about Austin Kretzer of Mutual of Omaha Mortgage
How is Austin Kretzer of Mutual of Omaha Mortgage rated?
Austin Kretzer of Mutual of Omaha Mortgage has a 4.9 star rating with 89 reviews.
When is Austin Kretzer of Mutual of Omaha Mortgage open?
Austin Kretzer of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.