Austin Kretzer of Mutual of Omaha Mortgage

Business response:

I'm sincerely thankful for your positive review, Christopher. It was my pleasure assisting you, and I'm delighted to hear that you appreciated my responsive communication. I strive to provide the best service at Mutual of Omaha Mortgage. If you have any more needs in the future, don't hesitate to reach out. Wishing you all the best. -Austin Kretzer 

Business response:

I'm so glad to hear that you found the process straightforward and felt well-guided, Omar. It's incredibly important to me that my customers feel confident and oriented at every step of their journey with Mutual of Omaha Mortgage. I want to thank you for taking the time to share your experience and for your generous rating. It was a pleasure to work with you! 

Business response:

I greatly appreciate your feedback, Jennifer! I'm thrilled to hear that you found our collaboration effective and your mortgage experience with Mutual of Omaha Mortgage stress-free. Knowing I could successfully guide you through this process and answer all your questions is truly rewarding. Thank you for your trust and the 5-star rating. Looking forward to our future interactions. 

Business response:

I'm very grateful for your kind words, Richard. It was truly my pleasure to assist you and I'm thrilled that you found the process easy to understand and timely. Here at Mutual of Omaha Mortgage, we believe clear communication and a friendly service are key to a great customer experience. I'm glad I was able to provide that for you. Thank you again for your 5-star review and your trust in me and our company. 

Business response:

I'm really delighted to hear your feedback, Michael. Ensuring that all your questions are addressed promptly and efficiently is one of my main priorities. I appreciate your 5-star rating and it was indeed a pleasure working with you. I aim to keep providing this level of service in the future too. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

I'm extremely thrilled to hear your positive feedback, Kevin. Your satisfaction is my top priority and I'm glad I was able to meet your expectations. Working with you was a pleasure, and I'm honoured to have had the opportunity to assist you. Always feel free to reach out if you need any help in the future. Thank you for choosing Mutual of Omaha Mortgage and for the fantastic rating! 

Business response:

I am delighted to hear that you had a positive experience with our communication, Jose. It’s my utmost responsibility to ensure clear and prompt communication for a seamless process. Your feedback means a lot to both me and the whole team at Mutual of Omaha Mortgage. We look forward to serving you again in the future. Thank you for the fabulous rating! 

Business response:

I'm so glad to hear your feedback, Mauro. It was my pleasure to assist you and ensure all your questions were answered. I'm pleased that you found the process with Mutual of Omaha Mortgage smooth and easy. That's always our aim! Thank you for the 5-star review; it means a lot. Looking forward to assisting you in the future, should you need anything. 

Business response:

I'm delighted to hear such positive feedback, Holly! It's my mission to ensure every person I interact with feels valued and fully informed about the mortgage process. Your recommendation means a lot to me and the entire Mutual of Omaha Mortgage team. We're here for you anytime you need us and we truly appreciate your top ratings. Thank you for choosing us and for sharing your excellent experience!