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AutoStar Transport Express

4.6
  • Miami, FL

About this business

Location details

80 SW 8th St, Suite 2000, Miami, FL, 33130, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 3:00 p.m.
SunClosed
4.66,969 reviews
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Hannah's profile image
4 years ago

Montway Auto Transport shipped my car across the country from San Diego to New Jersey. The process was smooth and my car arrived in great shape. It only took about a week. Every time I had a question, I was able to reach someone on the phone - great customer service. I feel I got a great rate and excellent service, and would not hesitate to use Montway Auto Transport again. 

Business response:

We appreciate the feedback, Hannah. Customer service is very important to us. So we're here to provide assistance in any way we can. Have a good one! 

Amelia Voluntad's profile image
Amelia Voluntad 
4 years ago

I had a great experience with Montway Auto Transport. The estimated times given to me were accurate and it was the cheapest quote I was given. Would recommend to anyone looking to transport a car hassle free! 

Business response:

Thank you for the comments, Amelia. Happy to deliver great service any time. 

JaMarr's profile image
4 years ago

Montway was great and I will definitely be using their services again! It was a seamless process from start to finish and once my order was processed my car was delivered almost a week ahead of schedule. It took maybe 3-4 days to arrive once it was picked up. I had my car shipped from MD to California! That's great timing. They were really flexible. The only thing I took issue with was not being able to schedule a pick up or drop off time, but luckily my schedule was flexible. Other than that great! 

Business response:

Thank you for the comments, JaMarr. We are always striving to improve our services and your feedback makes that possible. Have a great day! 

Guy A Demory's profile image
Guy A Demory 
4 years ago

Would use this company again for sure.They were flexible to work with, and followed through with what they promised. All in all, a good company to work with. 

Business response:

Thanks for choosing Montway Auto Transport. We're here 365 days a year to deliver great service! 

Nick H's profile image
4 years ago

Used Montway to move my classic car. They did a great job. Car was moved without any incidences. Was able to get car moved at a reasonable rate in an enclosed trailer. 

Business response:

Thanks for choosing our enclosed shipment option for your classic car, Nick! We recommend enclosed for any classic to ensure safe transport. If we can help again in the future just let us know. 

Jill Weiss's profile image
4 years ago

its not often in this day and age you receive service that is that of a small town, good people that actually care and asnwer the phone! thank you, Montway!! our driver was LOVELY, constantly in touch, friendly, professional and helpful. i will definitely be a return customer 

Business response:

Thanks for the great comments, Jill. We do our best to provide professional communication so we're happy we could deliver. If there is anything else we can help with let us know. 

Cristina's profile image
4 years ago

Door to doors service and customer service was amazing. They were so helpful and price was affordable. It was a great experience and would definitely refer and use them again! 

Business response:

Thanks for the comments, Cristina. We're a complicated industry and customer service is essential to delivering the 5-star experience we're proud of. Looking forward to shipping with you again in the future. 

V. Brown's profile image
4 years ago

We shipped from Los Angeles to Georgia it took about four days the driver Eric kept us informed on when he would arrive and where. I would use again and refer to others. 

Business response:

Thanks for choosing Montway. We'll be sure to let Eric know they did a great job! 

John L's profile image
4 years ago

Montway was easy and helpful from start to finish. The carrier I was assigned (kwik trans) was on time, communicated well, and took care of my car. I used an enclosed trailer, which had a few high value performance cars, which showed to me that people trust their service. Also, understand two things - Montway is just the broker, not the transporter, and the time window is an estimate. The guy ended up coming 1 day after my window, which I had absolutely zero problem with. There's not always a transport truck waiting to ... read more

Business response:

Thank you for the great review, John. Absolutely correct with the estimates. Auto transport is a niche industry and does not have the resources to have trucks waiting. Due to this, trucks are pretty much always on the move unless the driver is on break. Because of this, we have to estimate dates as it's possible the driver could be earlier or later in their arrival times. We do make sure to provide driver contact info and as part of the service, the driver will contact you to schedule arrival on both ends. We'll be sure to ... read more

Frequently asked questions about AutoStar Transport Express

How is AutoStar Transport Express rated?

AutoStar Transport Express has a 4.6 star rating with 6,969 reviews. 

When is AutoStar Transport Express open?

AutoStar Transport Express is closed now. It will open on Monday at 10:00 a.m.