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AutoStar Transport Express
- Miami, FL
About this business
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I am extremely happy with Montway transport, for moving my Mazda from Maryland to Oregon. I do want to pass-on a couple of my lessons-learned, because this was the first, and probably last time I will ever do a vehicle transport across the country. First, the driver is either driving his big rig, shuffling a number of cars to get one off or on, or trying to get a little food to eat... not answering your test message.The driver will get back to you... be patient. Next big item: find a HUGE parking lot to drop the car off or... read more
Business response:
Thank you for the review, Steve. We definitely agree with this. The driver typically has dispatchers, bookers, customers, and various other entities contacting them throughout the day. We're talking hundreds of calls and messages every day. Keep in mind they are also driving an 80,000lb truck with various properties on it. So it can be very difficult for them to communicate in a timely manner. And most drivers do not have the resources to allocate some of these responsibilities to another for them. It's definitely an indus... read more
I found the survey provided by Montway was outstanding. I recommend to other customers to give an opportunity to serve for this company. You will have complete satisfaction!
Business response:
Thanks for choosing Montway! Delivering great service every time!
I was hesitant about using a broker due to some pretty bad reviews I read online. However, Montway had so many 5 star reviews on this site, Google reviews, and with the BBB. The fact that they actually have accreditation with the BBB, with an A+ rating, put me over the top to put my trust in them. Before booking with them, I did an online chat session and all my questions were answered and my concerns alleviated. Once I booked my transport, they had it scheduled within a day. The carrier did end up arriving to pick up a... read more
Business response:
Excellent! Thank you for the amazing review, Colleen. Auto transport is a niche industry, so we do our best to educate and be as informative as possible. Especially for first-time shippers. So we're happy to see that reflected. If you ever need to ship again, you know where to find us!
I would recommend Montway to anyone looking for a car transport company! They moved 2 of our cars from CA to GA. They were prompt, friendly and great with communication which gave us peace of mind.
Business response:
Thanks for choosing Montway! Happy to deliver peace of mind every time.
Great job they arrived safely, drivers kept me informed along the way. They were helpful getting the cars ready to load. You’re able to text the drivers so you know exactly when delivery will happen. Thank you!
Business response:
Thanks for the review, Kathy. Communication is important in our industry so we provide the necessary driver details to get the job done safe and sound.
I was apprehensive about finding a company to take a car from FL to IL that would pick it up within a day or two of the time I wanted. I compared up to 10 companies - their costs and their stated ability to pick up and deliver within my desired window. Montway wasn't the cheapest - nor the most expensive, and they didn't overpromise, but their size gave me the confidence that they had a good chance of doing what they said they would. And they did. The driver they contracted with picked the car up on the first appointed d... read more
Business response:
Thanks for the awesome comments, Bernie. We definitely encourage all potential customers to do their research. And we're here to answer any questions they may have. We appreciate the review and if we can help with anything else just let us know.
Your company was very professional in working with us. You assigned Parker and Parker Transport Co. Jeffery was excellent to work with in loading our car. He arrived ahead of schedule to get the car and delivered it ahead of schedule as well. Thank you.
Business response:
Excellent! We'll be sure to let Parker Transport know they did a great job. Thanks for choosing Montway.
I reached out to Montway by watching their advertisement. They are very professional and make sure customer satisfaction. Very good experience and will do business with Montway in future and definitely recommend .
Business response:
Glad you found us! We're more than excited to provide the best service every time. If we can help with anything else let us know.
My car was delivered from San Diego to Florida without a problem. The driver was awesome. Kept us informed prior to delivery. No problems at all. Car came safe and sound. Will gladly use Montway Auto Transport again. Great experience.
Business response:
Thanks for choosing Montway, Cindy. Great to hear the driver did an awesome job!
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.6 star rating with 6,969 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open tomorrow at 10:00 a.m.