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Avance Care Apex

4.4
  • Healthcare
  • Apex, NC

About this business

HealthcareFamily Practice

Location details

1801 Olive Chapel Road, Suite 107, Apex, NC, 27502, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
Sun9:00 a.m. to 3:00 p.m.
4.4596 reviews
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Eric's profile image
Eric 
a year ago

Dr. Alexander took the time to answer all questions and very informative regarding health and wellbeing. Genuinely took his time and did not rush through the visit. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Patricia H.'s profile image
Patricia H. 
a year ago

Dr. A is always so professional, he meets all of my medical needs in a timely fashion. Also the med assistants are very helpful and kind. lab personnel are great and greeted with a smile when i come in. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Rick L.'s profile image
Rick L. 
a year ago

Lara Schoenbeck was AWESOME. I've met a few doctors and practioners in my life, and Lara is one of the tops. Great personality, genuinely interested in her patients. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Mikey B.'s profile image
Mikey B. 
a year ago

Always helpful and attentative. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Robert K.'s profile image
Robert K. 
a year ago

You have very competent personnel. They provided great service with a smile. To arrange the radiology appointment, they called the provider and followed up to get the fastest appointment and kept me informed all along. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Mackie L.'s profile image
Mackie L. 
a year ago

Fast and helpful. No long wait and addressed my needs. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Torri M.'s profile image
Torri M. 
a year ago

The visit went very well and I am satisfied with the service however I did not appreciate the lack of payment and billing knowledge from staff. This caused a great deal of miscommunication and I am still not getting the answers and or explanation that I deserve. I also am concerned that you have added an extra charge for a culture that Dr. Alexander and I discussed wouldn’t be sent, as I am self pay. 

Business response:

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (919) 267-5862 to discuss your concerns in depth. Yours in health, Avance Care Apex  

Dennis B.'s profile image
Dennis B. 
a year ago

My previous PC doctor was Kate Murphy, but she has left the practice. I had my annual Wellness check with Marie and she was very good. Answered questions and was extremely helpful. Looking forward to working with her in the future. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Tim W.'s profile image
Tim W. 
a year ago

Nurse and Doctor outstanding. Not rushed but patient, humble and kind. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care Apex with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Apex  

Frequently asked questions about Avance Care Apex

How is Avance Care Apex rated?

Avance Care Apex has a 4.4 star rating with 596 reviews. 

When is Avance Care Apex open?

Avance Care Apex is open now. It will close at 7:00 p.m.