Avondale Nissan

gydelady 

on DealerRater

3 weeks ago

I was there to have the technicians try and find out why I had error codes come on. I was there from 7:30am till 3:30 pm so it was a long day. Unfortunately when I was told car would be ready in another couple of hours and that turned into an additional 2 hours it was really frustrating. Hopefully the issues have been fixed but since this was the second time these issues came up and the first time no one could find the problems. I hope this car is not a lemon. 

ptbrnsgr 

on DealerRater

2 months ago

The dealership forgot to hook up a hose after my oil change. Thank God I looked under the hood and noticed it. I was able to get my nephew to rehook the hose without doing possible damage to my car. Service attendant must take their time to make sure they connect everything back together. They were trying to charge full price, when it was booked with a coupon. I'm just glad I was able to pull up my email with the confirmation. This is the 2nd time that I have ran into the problem with this location. But this time I didn't de... read more

Bellavita 

on DealerRater

4 months ago

Absolute complete and utter unprofessionalism. We were never greeted by the salesman. We asked to drive a used car and then saw a new pathfinder we liked, that they are so afraid someone might steal a cheapie nissan they park used cars behind to block them in. When I asked if I could have the doors open it took an act of God to have him open them. The second I left one side to walk around the other, he locked it. These are barely 40k cars. I'm WAS a potential customer...but then you acted like it was a Ferrari dealership and... read more

Susan 

on DealerRater

5 months ago

Car was done well, advisor smelled like alcohol and slurred but was nice everyone seemed nice 

Bea 

on DealerRater

6 months ago

Unfortunately quality of service has declined. I called the manager of the service department, left a message, and still haven't heard back from them. 

marykarmen 

on DealerRater

7 months ago

Bad service and BEYOND incompetent. They don't care about customer service. RUDE TO SAT THE LEAST! 

PoorMan 

on DealerRater

9 months ago

***WARNING***WARNING***WARNING***WARNING*** Please Please Please avoid this dealership! They conduct fraudulent business. They sold me a used tuck (not that it matters) that they reset the computer (ECM) on and on my commute home from AZ to CA the check engine light came on. This truck was a surprise for my son's 16th b-day to be nothing but a total disappointment. I called Avondale Nissan shortly after the purchase and got nothing but the run around. We tried from months and asked Jon Anderson (GM) and his team for help and... read more

Mommyquintela 

on DealerRater

11 months ago

Purchased first vehicle from this dealership and online advertised discounts but when I went to the dealership they did not honor all the discounts. $500 worth of discounts were not taken off and when I contacted the dealership they just dismissed me saying I didn’t qualify for the discount. They didn’t really explain why they just said you got the discounts for this and this but that was it. I would go to a different dealership if I had to do it over. 

kenyasterns 

on DealerRater

a year ago

***SCAMMERS*** In May 2024, I purchased a 2019 Nissan Altima. My mom and I were told by both the sales associate Adrian and the finance manager Alan that the car came with a 7-year 100,000 mile warranty, which would cover various issues. However, I am now finding out three months later when the axel breaks that they blatantly lied to me— THERE WAS NO WARRANTY. THEY LIED TO ME and sold me the car under false pretenses! And when I called the sales managers Adrian and Rual, they both said it was my fault for not reading the fin... read more