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Bailey Pointe at Miracle Hills

4.1

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11909 Miracle Hills Dr, Omaha, NE, 68154, United States

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4.1101 reviews
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A Place For Mom Customer 
12 years ago

very nive, have lifem alert system, 4000 for 2 bed, dining room clean 

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Satisfied Customer 
12 years ago

It is a great community with really nice and friendly staff. We have had some issues here and there, mainly financial ones. Would recommend you ask a lot of questions when inquiry about cost and when they provide you with a price would recommend you try to get it in writing. Ask questions about prices for pets, when the payment is due and how long it takes to qualify for Medicaid benefits. Overall we are very happy with the care of our loved one and would recommend this community to anyone. 

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A Place For Mom Customer 
12 years ago

We had a wonderful visit with Marsha. She was very informative and understanding concerning our situation with our parents reluctance to moving. 

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A Place For Mom Customer 
13 years ago

Very nice facility. Staff wonderful. Private pay 1 year. $3737/mo for 1 bedroom. 

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A Place For Mom Customer 
13 years ago

Very nice but did not want to take my mother because she was a fall risk. What old person is not a fall risk? 

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Anonymous 
2 months ago

1. 2 really enjoyed all the residents 2. 3 they had a hard time keeping help and went thru many room cleaners. They would come into each room and ask what you wanted them to do. I feel they should plan on cleaning your whole room and if you don't want something they can tell the cleaner. When they ask what you wanted done they had the attitude that they wanted you to say nothing today. To 3. They were friendly enough so I'll give that a 4 4. Quality of care depended on the staff at the time. Some great others not so much. I'... read more

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CJ 
a year ago

We took her there when it was under the previous management. The cost was good and we liked that facility. But when it got taken over, it lost a lot of the good qualities. That's when we moved her to a different facility 

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Anonymous 
a year ago

While my mothers stay meds were not passed til noon as 1 med tech present for all clients. My mother was also helping a friend ( another resident ) CHANGE her dressing on a weekend. No one able to help on a weekend. That client had to go to the hospital needing antibiotics due to worsening ( lack of medical staff checking the wound. I would not recommend this facility to anyone . One evening a med tech brought her small child to work and passed meds with her child in a stroller. Said She didn't have anyone to watch her child... read more

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Anonymous 
3 years ago

They are going through a transition. Sometimes there is no protein served with the meals, and they serve smaller portions. They don't have fresh fruits. They have a large turnover in staff. They only do laundry, once every two weeks. The staff has been pleasant. They don't have an activities director but they do have Bingo. 

Frequently asked questions about Bailey Pointe at Miracle Hills

How is Bailey Pointe at Miracle Hills rated?

Bailey Pointe at Miracle Hills has a 4.1 star rating with 101 reviews. 

When is Bailey Pointe at Miracle Hills open?

Bailey Pointe at Miracle Hills is open now. It is open 24/7.