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Bailey Pointe at Miracle Hills
- Assisted Living Facilities
- Omaha, NE
About this business
Location details
11909 Miracle Hills Dr, Omaha, NE, 68154, United States
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I would say do not go to this community.
During my Mom's stay, one or more of the staff members stole her toilet paper during the times the facility was on lockdown for the flu season and Corona virus outbreak. We were promised it would be replaced, but it wasn't. Also, during her move out, some of the staff were very rude. But other than those incidents, it's a good place.
As stated by others, I have concerns about the director. A very uncaring person. She is only worried a obout getting her job completed M-F during the day and cannot be bothered other times no matter how serious the situation. She supports her nurse who does not seem very bright. The other staff members are generally kind, but there seems to be a significant turnover. The facility is nice, but that doesn't make up for poor management.
Elegant, meal good, maybe too fancy? Offered VA Family assistance
Staff and managers are not always helpful to residents.
The manager also has this complex and told us the prices were slightly higher so once again out of our price range.
Frequently asked questions about Bailey Pointe at Miracle Hills
How is Bailey Pointe at Miracle Hills rated?
Bailey Pointe at Miracle Hills has a 4.1 star rating with 101 reviews.
When is Bailey Pointe at Miracle Hills open?
Bailey Pointe at Miracle Hills is open now. It is open 24/7.