Bark and Board

Mark V. 

on Yelp

7 years ago

We were customers of B.B. for the past 9 months. Originally I wrote a 5 star review. We're sorry to report that our experience has changed. The staff is still a group of good people who care about their charges. The problem seems to be their success. The number of dogs in the yard has been growing. The time the dogs spend in the yard has been decreasing. As this has been changing, the price has gone up. Starting in April, the dog was wet and smelly with rancid dog pee repeatedly when I picked her up. This used to be on Frida... read more

Kathryn R. 

on Yelp

7 years ago

I boarded my dog at Bark & Board Westside this past weekend Friday - Sunday.  When I picked him up I did notice 2 workers came out and showed him extra attention. It seemed weird but I did not think anything of it. It was not until I got home and was giving him a bath that I discovered he had multiple scratches and wounds on his underside. Some were crusted over like they were bleeding before and others were very dark raised red scrapes and a large dark red circle about which I was most concerned. I know my dog is a hard pla... read more

Amanda C. 

on Yelp

7 years ago

I took my Great Pyrenees to be groomed last week, and he came home with swelling on his snout and a bloody nose. I'm not sure what happened as the staff tried to make it seem as if a bloody nose is normal. Did not return my call. Instead sent an email. I'd be cautious about taking your dog for a groom there. 

Doug T. 

on Yelp

8 years ago

I have had positive and negative experiences at Bark and Board. Like another reviewer, my dog came home with hurt pads from the flooring material they use, which doesn't work well in the hot sun. Also, I've had my dog groomed here twice with mixed results, and I will not use them again for grooming. The first time, the grooming itself was decent (not great), but they upcharged me for half a day's boarding without warning, even though I picked her up in the designated timeframe they gave me. The second time, I had to wait a w... read more

Mel J. 

on Yelp

9 years ago

I have taken my French Bulldog for boarding at this place a couple of times. The first couple of times he came home with flea bites all over him. Which is sorta normal considering he is around a lot of other dogs. However what isn't normal is the sores he gets on his feet from playing in their outdoor yard. The outdoor play area is covered with pea gravel and they say he gets the sores from play. I beg to differ. Pea gravel hurts my feet walking across it on a hot day. It burns my feet. So what is it doing to the dogs who ar... read more

M S. 

on Yelp

9 years ago

Took our dogs here for a while but stopped after our dogs smelled like urine every time we picked them up.