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Baton Rouge Telco Federal Credit Union

4.9

About this business

Location details

1115 W University Ave, Hammond, LA, 70401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9589 reviews
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Katelyn K.'s profile image
Katelyn K. 
2 years ago

Very helpful and quick. Thank y’all! 

Jennifer L M.'s profile image
Jennifer L M. 
2 years ago

We had a great experience with Kerra Starkey. She went above and beyond to help us. 

Kelly W.'s profile image
Kelly W. 
2 years ago

Kerra Starkey is always my go to Customer Service agent. She’s upfront and honest if she’s able to assist or not. Transparency like that is rare these days. 

Lauren B.'s profile image
Lauren B. 
2 years ago

My experience was great. Kerra was incredibly efficient, professional, and knowledgeable. She made the loan process a breeze. 

Rhonda S.'s profile image
Rhonda S. 
2 years ago

Kerra, was very willing to help me, very informative, super nice and kind. If i need any help with financing or any application, she goes the extra mile to see all possibilities, very helpful! She returns calls within a timely manner. 

Jason W.'s profile image
Jason W. 
2 years ago

Kerra was absolutely fantastic. I called and sat on hold for a while, then decided to try the “chat” feature and that worked fine until the “connection was lost”. I was frustrated and called back and was connected to Kerra. She was able to quickly answer all of my questions. It’s so refreshing to see that customer service is not dead. It’s rare, but definitely not dead. We have been members for some time and have been completely happy with all of the representatives that we meet and have the pleasure of speaking with. ... read more

Vicki M.'s profile image
Vicki M. 
2 years ago

Kerra is the absolute best. She did great work! We told her what we wanted and she was able to make it happen! Highly recommend going to see her!! 

Deshawn H.'s profile image
Deshawn H. 
2 years ago

Wonderful and very friendly service. Will do additional business in the future. Will also tell my friends and family. 

Mary P.'s profile image
Mary P. 
2 years ago

I went in for a consolidation loan and Ms. Starkey provided excellent service. Within one business day she called me and got everything handled. This was stress free! Love being a Telco member! 

Frequently asked questions about Baton Rouge Telco Federal Credit Union

How is Baton Rouge Telco Federal Credit Union rated?

Baton Rouge Telco Federal Credit Union has a 4.9 star rating with 589 reviews. 

When is Baton Rouge Telco Federal Credit Union open?

Baton Rouge Telco Federal Credit Union is closed now. It will open tomorrow at 8:00 a.m.