This profile has been claimed by the business owner or representative.
Baton Rouge Telco Federal Credit Union
- Finance
- Hammond, LA
About this business
Location details
1115 W University Ave, Hammond, LA, 70401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in to apply for the credit card today, and Kerra helped me with the application, the process was very quick and direct, took less than 10 minutes to apply. I’ve never had an issue with Telco and I’ve been with them for over 10 years.
Extremely helpful and very informative.
Kerra Starkey went above and beyond to help with loan and credit card application. She responded quickly and concisely to every question that I had and was very professional and friendly. Communication was A*! She is a fantastic asset to the team there and I would highly recommend for any financial needs.
Very helpful and quick. Thank y’all!
We had a great experience with Kerra Starkey. She went above and beyond to help us.
Kerra Starkey is always my go to Customer Service agent. She’s upfront and honest if she’s able to assist or not. Transparency like that is rare these days.
My experience was great. Kerra was incredibly efficient, professional, and knowledgeable. She made the loan process a breeze.
Kerra, was very willing to help me, very informative, super nice and kind. If i need any help with financing or any application, she goes the extra mile to see all possibilities, very helpful! She returns calls within a timely manner.
Kerra was absolutely fantastic. I called and sat on hold for a while, then decided to try the “chat” feature and that worked fine until the “connection was lost”. I was frustrated and called back and was connected to Kerra. She was able to quickly answer all of my questions. It’s so refreshing to see that customer service is not dead. It’s rare, but definitely not dead. We have been members for some time and have been completely happy with all of the representatives that we meet and have the pleasure of speaking with. ... read more
Frequently asked questions about Baton Rouge Telco Federal Credit Union
How is Baton Rouge Telco Federal Credit Union rated?
Baton Rouge Telco Federal Credit Union has a 4.9 star rating with 539 reviews.
When is Baton Rouge Telco Federal Credit Union open?
Baton Rouge Telco Federal Credit Union is open now. It will close at 5:00 p.m.