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Bear River Casino Resort
- Hospitality
- Loleta, CA
About this business
ABOUT BEAR RIVER CASINO RESORT Entertainment, Adventure & Affordable Luxury Located in Loleta, CA, and managed by the Bear River Band of Rohnerville Rancheria, Bear River Casino Resort comprises 104 spacious rooms, many with views of the Pacific and Eel River Valley and even some pet-friendly rooms. The casino includes 16 tables and hundreds of slot machines for lucky and exciting play. Players can also earn extra rewards by signing up for a card from The Club at Bear River. For dining and nightlife, guests can choose fro... read more
Location details
11 Bear Paws Way, Loleta, CA, 95551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 a.m. | |
| Tue | 9:00 a.m. to 5:00 a.m. | |
| Wed | 9:00 a.m. to 5:00 a.m. | |
| Thu | 9:00 a.m. to 5:00 a.m. | |
| Fri | 9:00 a.m. to 5:00 a.m. | |
| Sat | 9:00 a.m. to 5:00 a.m. | |
| Sun | 9:00 a.m. to 5:00 a.m. |
I like everything, good service, love the views, is my 3rd time I visited Bear River Casino
My first time visiting this place. Very nice and comfortable. Great customer service!!
Business response:
Thank you very much for your comments! We are making improvements rapidly and appreciate your recognition of the progress we are making. The casino and all of its new features have truly made a difference for our guests and loyal followers.
We enjoyed our room it was very nice and quiet. The person who checked us in could have been a bit friendlier. The next morning as we left we had decided to play a few games and eat breakfast but as we walked through the casino with our bags (because we had just checked out) we were told that we couldn't have them on the casino floor. So we want to thank the very nice door man because by doing that we saved money because we simply left and went someplace else for breakfast.
Business response:
Thank you for sharing your experience with us. I want to apologize that your stay ended on a sour note. Our staff was providing you the correct information regarding having luggage on the gaming floor, but we could have handled it differently and allowed time to place your bags in your car and parked your car in Valet Services. Very, very sorry. We will share the experience with our staff and handle it better in the future. Have a wonderful Holiday
Very pleasant environment and employees. Food service, at restaurant, a bit slow
Room was decorated nice. Walls were thin so we heard the young children in the room next to us very loudly. Didn’t like that the entryway had a motion sensor so in the night if someone got up a bright light would go on. Cable package did not get NBC or CBS so was unable to watch football. Was hoping that casino had a better selection of “old time” machines and not the new ones
Nice place with a modern look. The facilities are new, room was smoke free with free valet parking.
Business response:
Thank you for your review. I will make sure to pass it along to our team. Welcome back again soon.
I selected a room with two queens and first received a room with a king. Got that straightened out, but then the new room had not been vacuumed, as there were dorito chips on the floor, as well as other things. The rest of the room seemed clean, so we stayed.
Business response:
Thank you for your comments. I have already talked to our housekeeping staff, and apologize for their short comings. We do hope we se you again when you are in the area.
Business response:
Thank you for telling us about your stay. We sure hope to see you again soon.
Frequently asked questions about Bear River Casino Resort
How is Bear River Casino Resort rated?
Bear River Casino Resort has a 4.5 star rating with 4,467 reviews.
When is Bear River Casino Resort open?
Bear River Casino Resort is closed now. It will open at 9:00 a.m.