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Bellarose Senior Living
- Retirement Homes
- Tulsa, OK
About this business
Location details
18001 E 51st St, Tulsa, OK, 74134, United States
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Bellarose Senior Living has a ton of areas they need to improve on. I honestly feel like the parent company Sagora Senior Living is more interested in making money than giving their residents a great experience for their money. It is a nice place but their food sucks and it feels more like a business rather than a home.
Business response:
Thank you for sharing your experience with us. We would like to invite you to contact our Vice President of Operations Cindy Filpansick at cfilpansick@sagora.com and provide us with additional details. We appreciate your feedback, and we hope to hear from you soon.
When you read the bad reviews - BELIEVE THEM! When we were looking for a place for our parents, we read the reviews (which were NOT good) and gave them the benefit of the doubt. Unfortunately, every bad review was true! The cottage is beautiful however, we were promised many services that were supposedly included in the monthly payment, but ended up being add-ons. The carpet was old and worn and we were promised it would be replaced before move-in, however 6 months later when we finally decided to move out, it was still not ... read more
Business response:
Hi Holly, thank you sincerely for taking the time to provide us with your valuable feedback. At Sagora, we seek to serve our residents and their families to the highest standard. To address any concerns or discuss your experience in more detail, we kindly invite you to reach out to Regional Director of Operations Rhonda Harvey at RHarvey@Sagora.com. Thank you!
Make sure they know they have to set appt up when the doctor rounds are now they are letting a nurse practitioner see the patience n make the rounds. Will they give u a time if u want to meet her there at Bella Rose? Doctor's office does not call back. I call again finally got a nurse to talk to that listened and heard the word infected . So now y they will send home health out to check the wound? And now several weeks later that's been infected they are sending an antibiotic for her to take! Whew it's been a mess.
Before you become wooed by the beautiful building ask to meet and sit down with head nurse - ask about family involvement - she wants none - she is controlling and a bully. The director shows no professionalism and never takes action but blames her staff. The salespeople give misleading info. There is no communication among staff and if you question them they are very rude. My family lasted 10 days and they are still billing us and they haven't been there for 3 months. Moving family to assisted living is hard enough and they... read more
Bella Rose is not a good place for seniors. Lack of respect, understanding and the ability to listen. I was given the wrong medication for 2 weeks. They would not listen even yelled at me over it. Another resident locked herself out and they told her they would get to it when they got to it. She was sitting outside her door on the floor when I went by. Not a friendly accommodating place overall
We were unimpressed with the community and didn't feel comfortable with it.
I would not recommend this community at all for your loved one. The staff were not qualified and they promised that they would have someone qualified taking care of my loved one and this is not what happen. This community did not deliver what all I needed.
nothing i type is being allowed to post no matter how i word any of it, i give up at least my one star may go through if i meet the minimum characters.
Don't move here. The billing was a mess and we are still having issues with them and the billing. Communication is not good at first they were great with sending info and updates about the community and what they're about and then when you pay the deposit the communication stops. I would not recommend this community to others. Maintenance issues were not addressed quickly also. The food was horrible and we had to pay out of pocket to feed my loved one due to the food being so bad.
Frequently asked questions about Bellarose Senior Living
How is Bellarose Senior Living rated?
Bellarose Senior Living has a 4 star rating with 195 reviews.
When is Bellarose Senior Living open?
Bellarose Senior Living is open now. It is open 24/7.