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Berlin City Honda of Portland
- Automotive
- South Portland, ME
About this business
About Us Berlin City Honda of Portland is the easiest place to shop, explore, learn and get help. We're passionate about your customer satisfaction, and not just because it's expected, but because that's what were all about: neighbors taking care of neighbors and doing it the easy way. We are your Portland ME Honda Dealer and the premier dealership for Used Cars in Maine. Berlin City Honda has great deals on new Honda and used Honda cars and SUVs. Our easy programs give you Peace of Mind you won't get anywhere else. We pr... read more
Location details
255 Maine Mall Rd, South Portland, ME, 04106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Service Experience" Bobby Ramos, my Service Advisor, provided me with an exceptional customer service experience. He is very knowledgeable, professional, helpful, and friendly. I brought my car in because of a Honda recall related to the passenger airbag inflater and also for a state safety inspection. The recall problem was handled immediately. During the inspection, the tech discovered that timing tensioner was leaking and needed to be replaced. Bobby took the time to explain to me in detail the extent of the pr... read more
"Excellent salesman " Dana Rowe was courteous and professional. He promptly and truthfully answered my questions. Made the buying experience efficient as well as unstressful. Dealing with Wayne Hill, the finance, paperwork person was equally pleasant. He respected our decisions and did not pressure us.
"My CRV just a baby at 60,000." Easy flexible hours. Always willing to work around my schedule. The service department takes pride in keeping my vehicle running well and dependable. Bobby is always willing to answer my questions and explain the service schedule.
"Professional and courteous service" Bobby Ramos is the epitome of customer service. I think this is now my third time in. He remembers everything that we've discussed previously and makes recommendations on service versus upselling something that I don't need. It's actually a very calming experience when dealing with him.
"quick, organized, efficient" I responded to a mailing and Berlin City was prepared to come right to the point with several options around trading in one lease and selecting a replacement. I had to wait for the vehicle to be delivered, but was contacted and were completed the deal in about an hour!
"I went to Dean for some paint touch ups on bumps and scrapes" Ryan was excellent as his job. When it came time to get me to my office, there had been a snafu with the shuttle and he drove me to work in his personal vehicle! Dean did an excellent job on the three spots (one he saw that I had not), it was done on time and I appreciate that.
"Replaced the (4) Tires on my 2017 Honda CRV EX-L" The Service Advisor, Bobby Ramos, was extremely helpful, thorough, and courteous during my service visit. He was instrumental in helping me select the tire brand for my car at a fair price, and as a result, I decided to have the tires replaced by Berlin City Honda. Bobby got me in same day for the service which I appreciated.
"Another great service experience at Berlin City!" I did not have an appointment, but my tire pressure light was on, so I called when I was in the area to see if service could take a look at my tires. Ryan told me to bring the car in, and he pointed out that my inspection was due, so he asked if I would be willing to wait about an hour. I did, and left with a newly-inspected car, and a tire that had been patched where they found a nail in it. All at no charge, and late on a Saturday afternoon!
"RESPONSIVE FROM THE TIME I GOT THERE" I was amazed at how fast the dealership got our CR-V in for the passenger side airbag inflator recall. Very impressive. I was also quite impressed at what a good listener the service writer was in regards to some details I asked about while the vehicle was there and how thoroughly he followed them up without me having to double check on following them up. Attention to detail like that is a rarity today.
Frequently asked questions about Berlin City Honda of Portland
How is Berlin City Honda of Portland rated?
Berlin City Honda of Portland has a 4.9 star rating with 3,798 reviews.
When is Berlin City Honda of Portland open?
Berlin City Honda of Portland is closed now. It will open at 9:00 a.m.