Best Mattress

Shelly M. 

on Yelp

2 years ago

I've never walked into a store and been so badly treated by a salesperson. I've had some car salespeople come close, but this guy wins the prize. Salesmen today just don't understand that people want to take a breath, look around, and then ask questions. They also don't want to get into a pissing match of who is smarter about what you want. It's my body, I'm well aware of what I am looking for to go in my guest room. This guy either just didn't care about the stores bottom line or he just didn't like women. One of the... read more

Shelly M. 

on Yelp

2 years ago

I've never walked into a store and been so badly treated by a salesperson. I've had some car salespeople come close, but this guy wins the prize. Salesmen today just don't understand that people want to take a breath, look around, and then ask questions. They also don't want to get into a pissing match of who is smarter about what you want. It's my body, I'm well aware of what I am looking for to go in my guest room. This guy either just didn't care about the stores bottom line or he just didn't like women. One of the... read more

Fotig F. 

on Yelp

3 years ago

This review is about something other than this Mattress Firm's location. It's about the company's warranty practices. I purchased my Sterns & Foster king-size mattress on May 11th, 2022 for $2,800. No problem. Helpful sales guy, who delivered when they said they would provide it. Fine. In the eight months of having this mattress, it has been used for five out of the eight months, yes, gone sometimes for a month or two at a time. The mattress began sagging It now has what feels like a deep crater. You can't believe t... read more

Fotig F. 

on Yelp

3 years ago

This review is about something other than this Mattress Firm's location. It's about the company's warranty practices. I purchased my Sterns & Foster king-size mattress on May 11th, 2022 for $2,800. No problem. Helpful sales guy, who delivered when they said they would provide it. Fine. In the eight months of having this mattress, it has been used for five out of the eight months, yes, gone sometimes for a month or two at a time. The mattress began sagging It now has what feels like a deep crater. You can't believe t... read more

Candy W. 

on Yelp

3 years ago

I've been buying mattress's from this store for over 20 years and this is the first time I've had any problems. So long as Derrick is the manger at this location, I suggest you go somewhere else. I needed to do a return and he handled the situation poorly. 

Candy W. 

on Yelp

3 years ago

I've been buying mattress's from this store for over 20 years and this is the first time I've had any problems. So long as Derrick is the manger at this location, I suggest you go somewhere else. I needed to do a return and he handled the situation poorly. 

Mary W. 

on Yelp

3 years ago

Sometimes reviews on Yelp mystify me. This is one of those times. Some of my friends, even, had a better experience with this mattress store than I did. First of all, I don't like to be hustled. I was in a delicate state of mind. I could no longer ignore the lower back and neck pain I was feeling due to an old mattress that my husband and I had kept for way too long. Basically ever since we were married. We were in denial that our old mattress was needing to be put out to pasture. And we were being too cheap to rep... read more

Mary W. 

on Yelp

3 years ago

Sometimes reviews on Yelp mystify me. This is one of those times. Some of my friends, even, had a better experience with this mattress store than I did. First of all, I don't like to be hustled. I was in a delicate state of mind. I could no longer ignore the lower back and neck pain I was feeling due to an old mattress that my husband and I had kept for way too long. Basically ever since we were married. We were in denial that our old mattress was needing to be put out to pasture. And we were being too cheap to rep... read more

Nicole Z. 

on Yelp

4 years ago

Saw the man working there release the balloons that were on the signs into the air as he was closing. We all know that's littering right? That bundle of balloons is going to go somewhere. The thought that this happens every night is disgusting. Only trashy people litter