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Beyer Subaru
- Auto Repair
- Alexandria, VA
About this business
Location details
7416 Richmond Hwy, Alexandria, VA, 22306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Liked everything, Shay the service manager is the best I've ever encountered in the car business. Car runs beautifully after each maintenance visit.
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with Shay - The Management Team
Didn't have to wait very long.
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with our team - The Management Team
Pete was a fantastic salesperson to work. No pressure on several visits to look at vehicles. Shows great pride and knowledge about in the cars he is selling. We test drove different models and discussed features with him. Then he negotiated a fair price and we got through the buying process quickly and easily. Highly recommend Pete at Beyer Subaru!
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with Pete - The Management Team
Sandie at Beyer Subaru was outstanding! Took my car in for a safety inspection with no prior appointment. Told me it would be 90 minutes and did not charge for the inspection. Not sure if this was as a long-standing customer there, but it was very much appreciated!
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with Sandie! - The Management Team
Verg complete. Service asvisorup to date on all aspects of the service. Would like to see some interaction with the mechanics doing the work. After tge service advisor tells me what needs to be done take me to the mechanis and have then show me. Breeds confidence two ways.
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with our team - The Management Team
I liked the way the service activities were performed and the manner in which the dealer has worked to try and make this a good experience for the customer. Unfortunately, the implementation of a new automated scheduling process is not very effective as the appointment I thought I had scheduled had not been recorded in the service dept records. But, a helpful service tech was able to get my car in and service performed in spite of this glitch.
Business response:
Thank you for your feedback! We understand your frustrations and appreciate you bringing this to our attention. We aim to ensure every visit upholds our commitment to quality. We take your feedback seriously and will address this with our staff as part of our ongoing efforts to improve our standards. - The Management Team
Always receive excellent service. This time was no different.
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with our team - The Management Team
Shay is the absolute best service manager I've ever had the pleasure of working with!!
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with Shay - The Management Team
Shay is an excellent Service Advisor. She answers my questions and I trust her advice. She responds promptly to my calls or texts. She works with me and explains why and or what is a must do service. I bought this car used in NC(2013) as my 2000 Chevy Blazer was not worth putting more money into it. 2012 with 8,000 miles.As I am retired now and 75 I am hoping this is my forever car. New cars are way out of my fixed income budget. Love Beyer Subaru.
Business response:
Thank you for the positive feedback! We're glad to hear you had an excellent experience with Shay - The Management Team
Frequently asked questions about Beyer Subaru
How is Beyer Subaru rated?
Beyer Subaru has a 4.7 star rating with 3,658 reviews.
When is Beyer Subaru open?
Beyer Subaru is open now. It will close at 8:00 p.m.