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Big Boy
- Restaurants
- Fraser, MI
About this business
Location details
34500 Utica Rd, Fraser, MI, 48026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 9:00 p.m. | |
| Tue | 08:00 a.m. to 9:00 p.m. | |
| Wed | 08:00 a.m. to 9:00 p.m. | |
| Thu | 08:00 a.m. to 9:00 p.m. | |
| Fri | 08:00 a.m. to 9:00 p.m. | |
| Sat | 08:00 a.m. to 9:00 p.m. | |
| Sun | 08:00 a.m. to 9:00 p.m. |
Our family visited this location for the first time last night. It has a nice modern vibe with large glass windows and a variety of booths and tables to choose from. Our waitress was friendly, and there was a gentleman going around the tables asking everyone how they were liking their food. Our meals consisted of burgers and fries, a chicken Caesar salad, and an omelette with hash browns and biscuits. Everyone enjoyed our food, and the service was great too. We do plan on return trips in the future.
First off - yeah! Another Big Boy restaurant in Michigan; love it! As a long-time fan of the Big Boy's off of Hall Road in Clinton Township, MI I must say the ambiance here is 100% different. It feels like a huge, ultra conformed, coney island. You'll need to leave that desire to have the old cozy Big Boy feeling aside. I also really miss the claw machine, lol. Old Big Boy feels aside this is a clean, spacious, well-organized, well-run Big Boy. Our servers were excellent, never lacking for a refill on our drinks or an ex... read more
Stopped in to meet our son for dinner...this is not the old Big Boys you are used to...all new, modern appearance but that same favorite food you grew up with...food was great, Service was awesome, prices were very reasonable for what you got...we will be back!!!
Great place to go after a soccer or hockey game being it's so close to the ice arena and total soccer. The service was excellent, especially from both ur server and host Jordan and Zach. I love the option for soup and salad bar and the pretzel appetizer was tasty. The ambiance is a modern brand with food and decor that appeals to multiple generations.
I've been waiting for this new location to open, right in front of Big Boy Arena. I decided to go to a Rockers game, and checked ahead and found out they had finally opened. It's nice and open inside, and certainly doesn't look like your standard Big Boy. I was alone, so I sat at the counter back by the kitchen, and the staff was working the pass hard this night. Service was quick and friendly, and I decided on a Big Boy burger, with a salad with the awesome garlic and oil dressing. My drink never went empty, and it was a ... read more
Updated: Read the ending. I had to re-edit this in real time. They flipped the script. Bravo! ORIGINAL REVIEW: I hate writing negative reviews, but it is the only way to get management's attention these days. After a long day working an event, I stopped into the local Big Boy hoping for something simple and reliable -- the salad bar and a decent sandwich. Unfortunately, neither of those expectations were met. First disappointment: the salad bar was closed. That was the main reason for stopping in. The bigger issue,... read more
Business response:
We are pleased to hear our manager and team turned things around for you, Tim. Thank you for giving us the opportunity to improve your experience. Thank you for your feedback!
If it could get less than 1 star it would. Big boy should be ashamed to have their name on this place. Ice is terrible, No heat in 90% of locker rooms, bathrooms disgusting, whole building is run down and every time they get a new owner they just slap a coat of paint up or a half ass bar and pretend it's great. Has so much potential but it's been like this since I was a kid.
Business response:
Hi J. We sincerely apologize for any inconvenience you experienced during your visit. Your concerns are very important to us, and we take this feedback seriously. The issues you listed are not up to the standards we strive for, and we are sorry for that. Please contact feedback@bigboy.com to share additional details about your visit so we can address your concerns.
We went for breakfast, and my coffee came and it was hardly Lukewarm. I told the waiter, and he said it would put it in the microwave. I asked how about a new pot of coffee and his reply was it's from a new pot. We decided to leave and heard a lot of unfriendly remarks.
Business response:
Hi Gerry. We sincerely apologize for the disappointing visit to our restaurant. We would like to learn more about what happened so we can address these issues. Please contact us at feedback@bigboy.com to share more details of your dining experience.
May 10, 2025 Worst lunch experience ever. Started with noticing the table food was just brushed off onto the chairs. We had to clean our own chairs before sitting. No management seen checking on things, waitress never around. Never checked on us. No utensils until 5 minutes after the food, AFTER we had to ask for them. Fish served burnt to a plastic texture. Incomplete meals brought to the table. Cold coffee served. It was the worst experience. A different waitress from a different table noticed how bad our food looked,... read more
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 4 star rating with 513 reviews.
When is Big Boy open?
Big Boy is closed now. It will open at 8:00 a.m.