Big Boy's cover image

This profile has been claimed by the business owner or representative.

Big Boy

4.1

About this business

Location details

34500 Utica Rd, Fraser, MI, 48026, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 9:00 p.m.
Tue08:00 a.m. to 9:00 p.m.
Wed08:00 a.m. to 9:00 p.m.
Thu08:00 a.m. to 9:00 p.m.
Fri08:00 a.m. to 9:00 p.m.
Sat08:00 a.m. to 9:00 p.m.
Sun08:00 a.m. to 9:00 p.m.
4.1608 reviews
Select a rating
R K.'s profile image
R K. 
rating
2 years ago

Since this new location on Utica Rd opened my wife and I have been there about 6 or 7 times. Each visit was good. The breakfast buffet and soup and salad bar are great. We've had excellent service on every occasion. The facility is open ad clean. Both my wife and I highly recommend this location. 

Kelly H.'s profile image
Kelly H. 
rating
2 years ago

Our family visited this location for the first time last night. It has a nice modern vibe with large glass windows and a variety of booths and tables to choose from. Our waitress was friendly, and there was a gentleman going around the tables asking everyone how they were liking their food. Our meals consisted of burgers and fries, a chicken Caesar salad, and an omelette with hash browns and biscuits. Everyone enjoyed our food, and the service was great too. We do plan on return trips in the future. 

Kelly S.'s profile image
Kelly S. 
rating
2 years ago

First off - yeah! Another Big Boy restaurant in Michigan; love it! As a long-time fan of the Big Boy's off of Hall Road in Clinton Township, MI I must say the ambiance here is 100% different. It feels like a huge, ultra conformed, coney island. You'll need to leave that desire to have the old cozy Big Boy feeling aside. I also really miss the claw machine, lol. Old Big Boy feels aside this is a clean, spacious, well-organized, well-run Big Boy. Our servers were excellent, never lacking for a refill on our drinks or an ex... read more

Steve F.'s profile image
Steve F. 
rating
2 years ago

Stopped in to meet our son for dinner...this is not the old Big Boys you are used to...all new, modern appearance but that same favorite food you grew up with...food was great, Service was awesome, prices were very reasonable for what you got...we will be back!!! 

Lindsay M.'s profile image
Lindsay M. 
rating
2 years ago

Great place to go after a soccer or hockey game being it's so close to the ice arena and total soccer. The service was excellent, especially from both ur server and host Jordan and Zach. I love the option for soup and salad bar and the pretzel appetizer was tasty. The ambiance is a modern brand with food and decor that appeals to multiple generations. 

Tony M.'s profile image
Tony M. 
rating
2 years ago

I've been waiting for this new location to open, right in front of Big Boy Arena. I decided to go to a Rockers game, and checked ahead and found out they had finally opened. It's nice and open inside, and certainly doesn't look like your standard Big Boy. I was alone, so I sat at the counter back by the kitchen, and the staff was working the pass hard this night. Service was quick and friendly, and I decided on a Big Boy burger, with a salad with the awesome garlic and oil dressing. My drink never went empty, and it was a ... read more

Boyd B.'s profile image
Boyd B. 
rating
a month ago

My wife and I have dined here several times. The last 3 to 4 times have been subpar. The place was short staffed, wait times for our food were long, and the food was mediocre at best. We didn't blame our servers as they were doing the best that they could to handle being short staffed. We went in a week ago and it was somewhat busy. We were sat fairly quickly, but weren't acknowledged by anyone. We sat there for at least 10 to 15 minutes and weren't approached by anyone. My wife and I decided to leave and go somewhere else. ... read more

John D.'s profile image
John D. 
rating
2 months ago

Big Boys must have changed the Cream Of Broccoli soup. Its watery and there appears to be nothing that resembles cream in it. Terrible! If you liked the soup before, you wont like it now! 

Business response:

We regret to learn about the disappointing cream of broccoli soup. Please contact feedback@bigboy.com with your concerns. 

Tim O.'s profile image
Tim O. 
rating
4 months ago

Updated: Read the ending. I had to re-edit this in real time. They flipped the script. Bravo! ORIGINAL REVIEW: I hate writing negative reviews, but it is the only way to get management's attention these days. After a long day working an event, I stopped into the local Big Boy hoping for something simple and reliable -- the salad bar and a decent sandwich. Unfortunately, neither of those expectations were met. First disappointment: the salad bar was closed. That was the main reason for stopping in. The bigger issue,... read more

Business response:

We are pleased to hear our manager and team turned things around for you, Tim. Thank you for giving us the opportunity to improve your experience. Thank you for your feedback! 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 4.1 star rating with 608 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 9:00 p.m.