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Big Boy

4.1

About this business

Location details

34500 Utica Rd, Fraser, MI, 48026, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 9:00 p.m.
Tue08:00 a.m. to 9:00 p.m.
Wed08:00 a.m. to 9:00 p.m.
Thu08:00 a.m. to 9:00 p.m.
Fri08:00 a.m. to 9:00 p.m.
Sat08:00 a.m. to 9:00 p.m.
Sun08:00 a.m. to 9:00 p.m.
4.1608 reviews
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J V.'s profile image
J V. 
rating
6 months ago

If it could get less than 1 star it would. Big boy should be ashamed to have their name on this place. Ice is terrible, No heat in 90% of locker rooms, bathrooms disgusting, whole building is run down and every time they get a new owner they just slap a coat of paint up or a half ass bar and pretend it's great. Has so much potential but it's been like this since I was a kid. 

Business response:

Hi J. We sincerely apologize for any inconvenience you experienced during your visit. Your concerns are very important to us, and we take this feedback seriously. The issues you listed are not up to the standards we strive for, and we are sorry for that. Please contact feedback@bigboy.com to share additional details about your visit so we can address your concerns. 

Gerry P.'s profile image
Gerry P. 
rating
10 months ago

We went for breakfast, and my coffee came and it was hardly Lukewarm. I told the waiter, and he said it would put it in the microwave. I asked how about a new pot of coffee and his reply was it's from a new pot. We decided to leave and heard a lot of unfriendly remarks. 

Business response:

Hi Gerry. We sincerely apologize for the disappointing visit to our restaurant. We would like to learn more about what happened so we can address these issues. Please contact us at feedback@bigboy.com to share more details of your dining experience. 

Sa K.'s profile image
Sa K. 
rating
a year ago

May 10, 2025 Worst lunch experience ever. Started with noticing the table food was just brushed off onto the chairs. We had to clean our own chairs before sitting. No management seen checking on things, waitress never around. Never checked on us. No utensils until 5 minutes after the food, AFTER we had to ask for them. Fish served burnt to a plastic texture. Incomplete meals brought to the table. Cold coffee served. It was the worst experience. A different waitress from a different table noticed how bad our food looked,... read more

Alec R.'s profile image
Alec R. 
rating
a year ago

Terrible food, overpriced food, terrible service!! Who doesn't have orange juice on a Sunday morning? Walk your lazy bum butt to the Meijer across the street and serve your customers!!! 

Dale K.'s profile image
Dale K. 
rating
a year ago

Over priced and under served. Enough said. Serving size was minimal for the dinner ordered. One and done. 

Lizzy S.'s profile image
Lizzy S. 
rating
a year ago

Service was great! Food, not so much. My favorite Big boy food is their spaghetti. It came out of the kitchen, piping hot . I got a nice large portion but the bottom of the bowl was just swimming in water. The sauce got a little sloppy. The problem was the salad bar! It was after 2:00 p.m. and they still had breakfast up on the salad bar but they were not allowing any patrons to get the items. My husband ordered the salad bar because we were informed that it was being changed over from breakfast to standard Fair. Th... read more

L M.'s profile image
L M. 
rating
2 years ago

We ordered the chicken strips dinner at the Big Boy in Fraser this evening. I was aware that the number of chicken strips was reduced from 6 to 4 and served with Texas Toast instead. Unfortunately, Big Boys idea of Texas Toast is nothing more than dry toast. I've mentioned it to the servers and they shrug their shoulders. The French Fries were not fresh and were chewy, not crisp. Overall, not worth the money. If you order a Brawny Lad, I would suggest you request they not toast the bun unless you prefer it to disintegr... read more

Traci R.'s profile image
Traci R. 
rating
2 years ago

3 tables taken in the whole place. it was really empty that you would think great service. There was about 8 workers standing around Al talking and filling up salt and pepper. not once did our driver come back around to see if we wanted refills or anything else. completely awful service. visited this afternoon at 2:30pm. Why so many workers there, but yet couldn't get anyone come back around , until we flagged them down. terrible service ........ rude waitress as well. 

Mark W.'s profile image
Mark W. 
rating
2 years ago

Ordered a carryout, only 4 items. One sandwich, one salad, two desserts. Got home, no sandwich. Really? Called back, sorry, we'll make you a fresh one. I'm on my way. Get to the restaurant. No sandwich. No manager, no apology. 25 minutes after I called to complain, here's your sandwich, have a good night. Not sure I got my money's worth on a 20% gratuity on this carryout. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 4.1 star rating with 608 reviews. 

When is Big Boy open?

Big Boy is open now. It will close at 9:00 p.m.